Latest gnome-calls very unstable

If you are a brave soul…

People need the phone as a phone. So better upgeade when calls is at least “beta” and not “alpha” as it is now.

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We are also somewhat testers of this new phone to help to make the things better. I have installed:

purism@pureos:~$ apt info gnome-calls 2> /dev/null | grep -i version
Version: 44~alpha.0-1pureos1

and until now I’ve not faced anything wrong during the calls I made.

I have newer version and calls v44alpha has serious issues:

`[purism@pureos ~]$ cat /proc/cmdline

u_boot_version=2022.10-gc4960dade2 console=ttymxc0,115200 quiet fsck.repair=yes security=apparmor splash plymouth.ignore-serial-consoles vt.global_cursor_default=0

Sorry, this info about cat /proc/cmdline was a wrong cut&paste. I corrected it already. I wanted to show the version of gnome-calls.

I am holding off for a while. When I tried the alpha version a couple of days ago, it just kept ringing on an incoming call and didn’t stop until killed. That is, however, similar to the problem I had with my other L5 running gnome-calls 43.0 before I switched. Never got any help troubleshooting that one mentioned here (sorry for the subject line, can’t change it). So it might not be a gnome-calls issue, but it is strange to have a similar problem on two different phones with different versions of gnome-calls.

I did two tests right now:

I called my L5 from another phone in the other hand and stopped the calling from this phone, i.e. without picking the call up in the L5.

I called my L5 again, picked up the call in the L5 this time.

In both cases the ringing stopped fine in the moment of hang-up or pick-up.

@guru I will do the same tests when I have the time. Do you have the latest alpha version on both?

Ooops, I think it was relating somehow… OK

The other phone was my business iPhone which I have to use for my work to generate some RSA token for VPN, i.e. please don’t blame me :slight_smile: “owning” this.

For me the 44~alpha did not have this issue all the time. Sometimes it was working flawlessly. Some other times it kept ringing after call pickup. Sometimes (not always) its window crashed although the call continued to be in progress.

So there is no way to test this by just an experiment. The single experiment may pass. Something became unstable when first time 44~aplha was installed. At that time there was a couple of other OS packages installed. Can someone check which were those? Maybe it is true that gnome-calls was not the one that triggered this behavior.

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I’ve reported this issue as https://gitlab.gnome.org/GNOME/calls/-/issues/535.

Now I installed the package from https://gitlab.gnome.org/GNOME/calls/-/merge_requests/647. Lets see if the issue is fixed by this :slight_smile:

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Interesting, may be related, but also may not. My phone(s) have kept ringing also with incoming calls from known contacts.

I have gnome-call vers 44~alpha.0-1pureos1 installed.
Mine does the same, (1) not picking up when receiving an incoming call from my contacts and (2) forever ringing, despite toggling the cellular hardware kill switch to kill the cellular modem. To get the ringing to stop, I reboot the L5 from the pull-down menu. I have VoLTE enabled, in the USA (T-Mobile). As it stands, receiving calls on my L5 is now broken.

I’m using 44~alpha.0-1pureos1 and my phone has been working great. For both recieving and making calls. I am using the VoLTE enabled though. not sure if that matters.

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44-alpha.0 has been iffy for me as well, last night my wife was trying to call me to no avail, my phone didn’t ring at all. Reboot/toggle mobile off/on solved the issue, but it’s disturbing not knowing when my phone is offline even though I’m getting a 4G with full bars.

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Strange that not everyone is affected by this.

I’d be interested in seeing some logs for this (and in case of crashes: a backtrace with debugging symbols)
The easiest would probably by editing /etc/xdg/autostart/org.gnome.Calls-daemon.desktop and appending -vvv to the Exec=gnome-calls --daemon line.

Then once the endless ringing happens have a look at the journal (journalctl).
Post any findings here or ideally file an issue on the bugtracker.

This would allow me to understand what’s wrong and provide a fix swiftly :slight_smile:

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Same problem, the ringing of the phone does not stop except to reopen the “call” application if possible and kill it or turn off the phone.
And if I manage to pick up the caller hears the ringing.
In short, the phone function is unusable.
For information I am in France

@evangelos.tzaras where I find “journalctl”

Just type it in the terminal.

So I did get another incoming call from my contact list and I was able to pick up the call normally, without the constant ringing. The ringing stopped when I answered. So, the constant ringing problem appears to be intermittent, for me.