Librem 13 not booting up

I was having issues opening a document so I rebooted. When it booted up it asked about installing updates which I did. Then it crashed in between entering my first and second passwords.

The screen says something like kernel panic - not synching…

I am new to linux and have no idea what this means or how to resolve it. Any help out there?

Please boot the machine and press ESC very early to see the boot menu and the choose memtest. Let memtest run for some time and see if there is a RAM error - frankly I would suspect this as the most likely cause.

If it is indeed RAM then contact customer support to find a solution.

Sorry for the inconvenience!


I did that and let it run for at least 12 hours (I was gone for the day) and it showed no errors…