Librem 14 running PureOS randomly freezes

TYgame · September 29, 2024, 5:53am

My librem 14 freezes up after a few minutes of use on a fresh PureOS install. I am forced power off the laptop to get it to work again but it always reoccurs.
I am also unable to run memtest from the pureboot menu

Thats the error I get when trying to boot the memtest

Whats going on here, any ideas?

TYgame · September 29, 2024, 5:54am

When booting the os i get this message, not sure if its relevant

FranklyFlawless · September 29, 2024, 7:48am

Two ideas:

Reseat the RAM.
Reinstall PureOS.

irvinewade · September 29, 2024, 11:14am

I would confirm what version of Pureboot you have. Is it the latest?

I would confirm what version of the EC firmware you have. Is it the latest?

Otherwise @jonathon.hall ?

TYgame · September 30, 2024, 9:46pm

Tried both, did not help

TYgame · September 30, 2024, 9:48pm

The ec firmware version is 1.13_2023-03-22

FranklyFlawless · September 30, 2024, 9:52pm

Does your Librem 14 still freeze when you use a PureOS Live USB?