Hey, so I purchased a Librem 15 laptop and got it yesterday. During 4-6 hours of use since then it has spontaneously died twice.
The screen just suddenly goes dark. Both times it has happened it has been unplugged (using battery, but with plenty of charge, the most recent occurrence happened at ~40%) and the event is accompanied by what I would describe as a quiet electrical pop coming from the corner with the power button (I could not tell for sure here tho). The interesting part is that after the crash, it does not start-up or respond when I press the power button… until I plug it back in, then it starts up normally. This leads me to believe it is a hardware and not a software issue.
I have replaced PureOS with Ubuntu.
Any ideas about what is happening?
Is there any way I could diagnose and fix this myself?
Is there any log information anywhere that would be useful for me to report?
Is this a problem with the Librem line or just my specific unit?