Librem 15 Refuses to boot after software update


#1

Cannot boot: system will not accept the correct disk unlocking password. Have been using this computer for a year with that password. This happened after recent reboot to download software updates. Possibly also relevant: had installed Bitwarden several days ago. John


#2

Funny characters in password broken by a keyboard mapping issue?

Otherwise maybe best to contact Purism support officially at support@puri.sm


#3

Please ignore this topic. John (jaa84)


#4

Even so, you would be helping other users if you said what the problem was, if you have now solved it.


#5

Too many ‘master’ passwords: I was using wrong one, but too quick to blame PuureOS. Sorry for confusion.
I’m very happy with my Librem 15 and preOS. jaa84


#6

Thanks @jaa84, this can happen to all of us from time to time, I know it’s happened to me. Purism provides a layered security approach which means there are often lots of passwords, for better or worse.