I have a new Librem 15v4 running PureOS, mostly stock. Gnome DE with Debian repos added for the purpose of installing Firefox. Riot.im is the only other software installed that is not available in the PureOS repo.
I am experiencing frequent hangups/freezes in my Librem. I have had it for less than two days and it has locked up on me more than a dozen times, at the least. Activities include:
installing updates (apt update, apt full-upgrade)
idling with Firefox only running
idling with PureBrowser only running
installing Riot.im
installing Debian into Boxes
idling with nothing running, lock up ~5 minutes following a boot from the previous lockup
There seems to be no rhyme or reason to the reason for this that I can tell.
Does anyone have and ideas? Might a clean install of PureOS help?
If you have the chance to share some more data, that might help diagnose the problem. If the computer is “hanging up” or “freezing” perhaps there is diagnostic information printed in the logs, like the file /var/log/syslog. If you use the terminal you can try to see if dmesg tells you anything ($ sudo dmesg ).
Whatever is easiest for you. Pastebin is usually a good place because it can hold lots of text if your logs are long and because it disappears after a while. Lots of text here in the forums just clutters up disk space, but that’s still okay!
Edit:
To help, I got my machine on 3/20; it looks like there is some data in there from December, which is most interesting! But you can look past all that, unless something went wrong back then that is causing issues now.