According to DHL international shipping is permitted provided the ‘shipper’ (Purism) follows proper procedures (see below)
Just some of my experience trying to get a 2nd battery:
If there are 250 seats on a plane, there are probably at least 300 Li batteries on board too. Yes, there are policies, but I went through 5 retailers and when asked, there were 3 variations of the “policy” regarding ordering batteries from the US. None were same as Canada’s policy. DHL was worse.
The hoops and hurdles just to get a battery are definitely not worth the hassle. That’s just Canada’s side. The US is just as confused. Too, you must adhere to the shipping company’s policy as well.
For the L5, the ad states:
Battery
4,500mAh
User-Replaceable
in three places on same ad page. There are no caveats regarding shipping outside of US.
From Canada, I had sent my L5 in on a RMA for servicing. The RMA requires the battery be returned as well. I wanted to keep it back and have Puri add another so I’d have a spare. (I can’t go far with my phone due to very hot and short battery charge.) The RMA requires the battery.
Include the battery (do not remove it)
The post office and I had a go-around over it and they finally saw logic, policy, and US policy, procedures, guidelines and requirements and shipped them together plus Canada Posts silliness.
The phone came back with the battery. There was nothing on either label (to/back) about Li shipping regulations to or from Purism US.
Yes, Purism may ship batteries internationally PROVIDED Purism adhere to shippers instructions.
Suggested Read-First for *DHL shipping of Li batteries.
DHL Safety first: Shipping lithium-ion batteries by air…
Generic DHL Guide to shipping batteries & electronics internationally.
DHL How To Ship Batteries Internationally
Those 3 links above should give enough info for anyone to ship to Purism using Purism’s present choice of shipper DHL. (today being Nov. 12 2024 6:02 p.m. UTC)
From what I read, Puisim may ship internationally provided they follow the procedures for DHL or any other shippers policies.
I found FedEx to be the best, and cheapest.
FedEx Lithium battery guidelines and restrictions
*I chose DHL shipping regulations because in my instance, Purism only used DHL.
IMO, it’s up to Purism which shipper and just ship the way the shipper wants it done. Patterns indicate this will be retorted. Reach your own conclusions by reading what the regulations are and how the shipper wants the L5 Li handled.
~s