Librem 5 certificate and user issues

Just got librem 5, having a lot of silly issues:

  1. Certificate expired error
    Can’t download any updates because it says my certificate has expired
    Where/how can I get a new one?

  2. Can’t create user
    The users menu does not include an “add user” option
    Do I have to use the terminal to make one on the command line?

  3. Do I need to know the default purism password?
    This isn’t listed in the manual
    If I try to install an app it asks for the purism password (I know it will fail because of the certificate but this will be a problem once I have a valid repo certificate)

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  1. Most common cause of an expired cert issue is from the time being far into the future. Check the Date/Time from Settings->Details.

  2. If you want to do advanced things like have multiple users (which we don’t necessarily test but of course Linux supports) you’ll need to do it via command line tools.

  3. The default PIN = your user password as well, which is 123456. You can change it in Settings->Details->User

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I am not an expert, but I might know 1., 3. how to fix.

  1. Be sure that you have the correct date and time. If not, set it super precisely (it is important).
  2. The default password is 123456. It should be written in the manual.

The automatic time doesn’t work at all. Default was 2134. Set everything to manual and it worked.

Now I can update… For some reason the Wi-Fi turns off (icon changes from white with strong signal to grey with x) during download at 12% every time. It then fails and the WiFi turns back on.

Same behavior with home WiFi and android Hotspot.

Any thoughts?

I can confirm: I also had to switch to manual.

Time Zone

The same automatic time set bug exists on Pinephone Mobian, as well.

sudo adduser [username-to-add]


$ sudo adduser janedoe
Adding user 'janedoe' ...
Adding new group 'janedoe' (1002) ...
Adding new user 'janedoe' (1001) with group `janedoe' ...
Creating home directory `/home/janedoe' ...
Copying files from `/etc/skel' ...
New password: 
Retype new password: 
passwd: password updated successfully
Changing the user information for tester
Enter the new value, or press ENTER for the default
Full Name []: Test Account
Room Number []: 
Work Phone []: 
Home Phone []: 
Other []: 
Is the information correct? [Y/n] y

Which just goes to show the L5 is way ahead of its time. :wink:


Does the command sudo dmesg show you anything?

I put in a sim card and downloaded all updates over mobile data.
After that the WiFi problems went away.
Now everything works

Hidden trick:
Run the following in a terminal:
$ sudo apt install librem5-goodies
This fixes a lot of issues in the default build (thanks tech support)