Qubes OS on initial bootup asked me for a passphrase. How do I get past this or is it even supposed to come like this?
Kind regards to anyone that can help.
It did not work, just keeps asking for a new passphrase for the SSD.
Is it asking you to set a passphrase or asking to provide a passphrase to unlock the disk?
When I boot up it will go to the qubes screen with the option of entering a Disk Password. When I press ESC it says “Please enter passphrase for disk xxxxxxxx” At the top it says Failed to load Kernal Modules but everything else is OK.
Alright, not sure then. You can email support@puri.sm
How sketchy man, jeeeez been waiting to order from these folks for months and now this. Trust broken from start.
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That sounds like prompting for the Luke (full disk encryption) passphrase. It wouldn’t make sense to ship something like qubes on an unencrypted disk. I don’t know what the default passphrase would be, but would agree that contacting support for … well support would be a good first step.
I’m not sure how encrypting the drive during the OS install would decrease trust, and if having a pre-configured luks passphrase is cause for lack of trust then the plan should have been to install your own OS from the beginning…
If I can’t get Purism to reply and resolve this, the only next step would be to purchase and replace the m.2 ssd it came with and go from there? Im assuming I can not re load qubes os without getting passed the passphrase? Am I seeing this correctly?
No.
All you would do is download the latest iso I believe technically in beta, been a minute since I checked, then boot off a USB that you loaded the content of the iso to and install.
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I booted from a USB and it brought me to the qubes os install screen and gave me the option to re claim my SSD. It looks like there is LUKS encryption set so without the password i wont be able to access it the normal way. If its allowing me to re claim and delete this then it should be normal as the initial install? Am I seeing this correctly this time?
Everyone’s reply is very much appreciated.
If you reinstall off the USB drive it’ll wipe your ssd and reinstall qubes. It’s your OS that’s locked, not the physical ssd itself. Just the data on it.
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How stupid is this then to sell the hardware with qubes OS pre-installed and even asking for this and then you have to do it for yourself anyways?
I don’t get it.
What a strange Company…