Librem14 keyboard backlight not working

Hardware Librem 14
1

Hey folks,

I just got a new Librem 14 laptop and I am loving it except for the keyboard backlight that is not working. I’ve opened the lid and the connector is well seated. After removing it and putting it back again, I measured the voltage between GND and VCC and it is zero. Then I re-flashed the EC firmware using the bootable ISO. Also, looked in /sys/class/leds/librem_ec:kbd_backlight for any hints but nothing so far.

Any ideas how to troubleshoot or fix it?

Thanks,
Del

1 Like
2

Contact Purism:

1 Like
3

Have you turned the keyboard backlight on? If so, how?

1 Like
4

I did turn it on with Fn + F4. It is either OFF or 4 levels of brightness but it does not change for me. I am going to contact customer support as Frankly suggested. Just didn’t have time this week.

B/r,
Del

1 Like
5

Do other Fn+Fx combinations work?

1 Like
6

Yep, the screen backlight and sound volulme keys work perfectly fine.

2 Likes