Hello. I’ve got a Librem14 that I received in 2021 and booted up in 2022 with some issues that Purism Support helped with but never used. Now when I try to boot with the Librem Key inserted I get what you see on the attached pic: Unknown System Error going to Starting Recover Shell and then the cursor just sits there—underscore flashing.
If I don’t insert the Librem Key and try to boot up I get to other boot options, as the second pic illustrates. Default Boot takes me to back to the screen in the first pic.
Support hasn’t responded in about 5 weeks since I reached out to them. (Not throwing stones. I’ve read they may be understaffed… )
Does anybody have any suggestions?
D
I’d happily take the machine in to some Linux shop to look at but don’t know how different PureOS is from other Linux distros given that it corresponds running over an entirely different (remnant of the) Intel Management Engine and in this case employs the Librem Key.