Mint Mobile and MMS Settings

Hello,

I have an L5 and am using Mint Mobile carrier. I’m trying to get MMS set up. I’m unable to get it to work. Is there anybody here who has an L5 with MM and is successfully sending and receiving MMS? If so, what settings did you use to get it set up?

Thanks!

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@Photon @spacemanspiffy

I have an Ultra Mobile SIM in my L5, and Mint’s settings are nearly identical; they’re practically the same company anyway, and both owned by T-mobile now:

Go to:
Settings > Mobile > Access Point Names > Create APN if you haven’t already, or if it’s not there > Fill in:

Access Points

Name Mint
APN Wholesale

Save.

Then go to:
Chats > hamburger menu > Preferences > SMS and MMS Settings > Fill in:

MMSC http://wholesale.mmsmvno.com/mms/wapenc
APN Wholesale

Apply.

You shouldn’t have to fill in anything else, and it should start working immediately.

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I have used “Wholesale” in the past, but APN is set to “fast.t-mobile.com” now (I think it happened automatically). MNSC is set to “http://mms.msg.eng.t-mobile.com/mms/wapenc”. Works great for SMS and one-to-one messages with graphics/attachments, but is hit or miss for group texts. The misses are generally MMS messages clogged in the queue. Mostly, the clogs clear themselves on moving between towers, cycling the HKS or rebooting. Rarely, I need to unclog the queue from modem manager.

Seemed to perform about the same on “Wholesale”.

I haven’t yet found the time try SMS via Starlink. I will get to it eventually and post results.

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Confirming that this is my exact settings on “Mint by T-Mobile” as it’s called now, and SMS/MMS/calls/mobile data all work for me in the US.

Sometimes I go to my parents up in the mountains and my phone tells me I’m on AT&T. Everything still works, though.

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Mint’s plans [EDIT: POSSIBLY] include domestic roaming, as do Ultra Mobile’s and T-mobile’s. (In fact, there are Mint Mobile and T-mobile scripts running on the Ultra Mobile coverage map site. Zoom the map in to see roaming partner coverage; apparently Mint’s map doesn’t show it.)

See Ultra Mobile’s FAQ about domestic roaming.

[EDIT: I’ve been looking for a reference I saw earlier about domestic roaming with Mint, but now don’t see it. There are datapoints that they do not offer it, but that may have changed when T-mobile bought them recently. @spacemanspiffy 's experience would seem to indicate that they do, and Mint’s official T&C page, Section 8.11 mentions it, without explicitly saying that it’s included. They also seem to avoid saying it when listing plan features, so… :man_shrugging: . They proudly proclaim “free roaming in Canada,” though, probably thanks to Ryan Reynolds. Also beneficial if you’re near the border with Canada and happen to hit on the foreign cell towers.]

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I’m not super crazy about talking about where I live online, but suffice to say, it is near the Canadian border. I may well be hitting Canadian cell towers.

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If you have roaming turned on in mobile settings, then it’s possible. Fortunately, free for you as a Mint customer, though.

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After 3 years of a basically unusable (as a phone, since 2G went away) Librem 5 under AT&T, I switched to a short-term Mint plan a few days ago. My settings are exactly as above, and VoLTE is enabled with the BM818 tool. However, I cannot make or receive calls. When trying to make a call, the outgoing call screen pops up but the call is instantly ended. There’s no indication of any kind on the L5 of an incoming or missed call, and on the phone I call it from I hear no rings and get, after 3 seconds, a “Please record your message …”. Meanwhile, texting appears to work okay; I can create, receive, reply between both phones, and receive texts from Mint when experimenting. I pull the Mint SIM out and place into my other phone and it works perfectly, without any settings changes.

Any suggestions or ideas? I’m leaning towards a modem problem; what do you all think? How do I buy a replacement modem from Purism?

Thanks,

John

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You probably just need the modem firmware updated. Try contacting support to get that done.

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Everything you just described is exactly what I experienced as well. Believe it or not though, it eventually resolved itself. I never did anything to fix the issue. I pretty much stopped trying to make phone calls for a while and just used the SMS feature, etc. Then one day I tried a phone call on a lark and it worked. Now it works fine, assuming I’ve got decent cell coverage.

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Or, better, as a first step: Post the modem firmware version here and someone will tell you whether there is a later version. If there is then contact Purism Support. @tynerjohn

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Or, better, as a first step: Post the modem firmware version here and someone will tell you whether there is a later version. If there is then contact Purism Support.

M100E_YCSNO_1.0.0_210830

YCSN0_M100E_1ACD_B325_V1.0.0.1_20210907

M100E_1.0.4_200715

Sorry, didn’t know which, or if all, of these strings reported by bm818-tool to give.

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Yeah, it’s quite opaque. I don’t know how to interpret all that either. However I believe it’s the second line.

Refer Updating Firmware on the Librem 5 - #28 by FranklyFlawless

which says that you are not on the latest version. So you do need to contact Purism Support.

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E-mail sent to Support.

I’d assume the final sequence in each line is a date; seems sensible, anyway. Thanks,

John

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I would assume that too.

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