Modem issue survey

[FranklyFlawless]

@raenrfm

Would it be useful to support if we started tracking the issues in here?

No, email Purism Support.

@mladen

Please note that our community forums are NOT meant for customer support!

…

Technical Support

To: support@puri.sm
What: Any hardware or software related problem with Purism products and services
Subject: [order number] short problem description
Usual response time: under 6 hours
Conditions: Before sending email to support, please first check the troubleshooting wiki section and search issue reports if your problem is software-related!

Example email subject: [Purism_12345678] USB 3.0 port is not working