I paid for my Librem 5 years ago using a payment processor that Purism had called Splitit.
When I go to my account it says “AWAITING SHIPMENT”. All of my Librem family plan email charges are showing as history, although, I’m not certain the start date of those is accurately reflected.
The thing is, nowhere in my account history can I see where my actual Librem 5 paid order is.
As a Pinephone and LinuxMint user I am considering at this point my Librem Email Account (no webmail) is essentially a charitable contribution going to a company that espouses that which i believe in.
I’m really hoping that this company makes it and begins to deliver a usable product. Perhaps a moderator could forward this forum post to an individual that could check on my account and ensure it shows my phone is fully paid for and give me an accurate shipping date.