Need contact info

I have sent 3 e-mails to and still no reply. Is there any other way to contact them?
I guess I will have to send a certified letter

thanks in advance

Try Purism channel on Matrix chat.

You could “@” Kyle Rankin here, or one of the other team members. You can even send one of them a direct message from your profile to theirs.

Did you follow this guide?

You could join the Librem 5 chat room and ask a question there:

I did follow the guide with my order number in the subject line. I used my registered email that is associated with my Purism account. The guide states responses are usually within 48 hours. It has been 3 weeks and nothing. I will PM Kyle to try to get a response why my e-mails go unanswered.

@drxray what email address you used to contact us? Write me a PM please.


I guess someone read my post and responded this morning. Thanks for all the help!

Might want to change the response time in the guide of 48 hours to 3 weeks