As for me, I can say, that the problem with purism is the lack of, say, schedule-ability, reliability of deliverance and the like, that do not meet my business-requirement needs in terms of planning.
I, in the first place, buy Purism, because I like privacy and want my devices to be loyal instead of spying at me.
That is a unique selling point with Purism.
But my enthusiasm for privacy does not exculpates me from having a work and project schedule in my business that I need to stick to.
So when I plan to buy a device, it is because I NEED THIS DEVICE it in a given amount of time. And I NEED to rely on a delivery schedule.
Instead, what I get is a shop website, that simply does not work. That showes devices in stock, that are actually sold out.
It —> SILENTLY <— cancels my order w/o sending a mail, w/o telling my anything!
No warning, nothing. Just no communication at all!!!
I mean, really, this is the utmost umprofessional thing a shop could do!
I feel so betrayed and so annoyed, I hardly find words for it!
So, urgently needing a device, I consider the Librem 14 now, but I get no information as of when it will be shipped!
I would really love to have another UltraHD screen, but asking Purism for it, I’m just being ignored.
Asing Pursim if they plan for a Librem 15’’ successor (like 15’’, 16’’ …) I get no information either.
Bottomline: I need to fill my business schedules and need reliablity in schedule from my suppliers. Privacy alone does not pay my bills … 