Originally installed pureos-store package conflicts with gnome-software. Did you replaced pureos-store anyway (for some reason of yours, but still not sure, as never tried that, if this might be related to your current issue)?
And, as another question, are outputs on your Librem 5: apt list librem5-base -a and apt list librem5-gnome-base -a
hopefully pointing out to: 48pureos1, as already installed ones?
Also not sure, but this freezing issue might easily be related to:
@librem5, please go over all other posts within the very same thread (I’m just too tired to do this right now).
today I updated my system with apt in a terminal. During the process the system froze completely and I had to reboot the L5. Normally when I use the terminal for updating I expect a short freeze XD
A short time after I played with suspend and calling. Afterwards I disabled suspend in the gnome settings and pressed the power button to lock the phone. Then I rang the phone twice to make sure that calls work. In the next step I tried to unlock the phone an recall, but then the L5 froze again…
I am sure: From time to time, the phone gets better and better Thank’s Purism