I’m currently using a pre-paid SIM from Speakout (7-11’s pre-paid service). It works for texts and I was also able to make and receive calls although initially that wasn’t working, not sure what changed that made it start to work.
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i know this is about L5 but on my Librem-Mini-v1 the first thing i do when i get to desktop after a clean install is :
sudo apt autoremove --purge ntp and then i enable time-syncronization briefly and then turn it off in the GUI. PureOS Byzantium
Hi mattnewport awesome news you have your phone working, what are cellular calls like using the SIM card?
Is the sound quality good or not so good?
Any other issues with calls via the SIM card?
Thanks in advance
LinuxNew
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I just tested calling my other phone, couldn’t really judge the sound quality with the two phones next to each other. I can try calling someone else later.
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I’ve just received mine. I set correctly date and time and apparently it connect to the WiFi, but it keeps disconnecting, I spent two hours to add an email account. Is there any other trick?
See here:
Take the date/time settings off automatic and use manual. Make sure you also select your time zone. You can return it to automatic after you get everything running.
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Yes, I did everything as suggested, but my connection is pretty unstable … unusable.
Do you set your SSID to “hidden” on your router? That caused issues for me.
Are you using MAC filtering?
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Nope, I can see the name of my network on the WiFi setting. And no, I’m not using MAC filtering
It’s probably best to email Support at this point then.
I’m assuming you don’t have problems connecting any other devices…?
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Of course I can connect any other device. Luckily the phone works with mobile data. I’ll contact the support. Thanks
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You may want to take off the back cover and tighten the screws that cover the wifi module and cellular modem a bit (but don’t overtighten). That pressure helps keep the wifi card from shifting around (along with a tab that stops the wifi card from sliding out once it’s pressed all the way down).
If that doesn’t work, you may want to remove that cover (TURN THE PHONE OFF FIRST!) so that you can visually inspect the antennas going to the WiFi card. Sometimes they don’t snap cleanly into place–a good test is to attempt to rotate them a bit, if they are snapped in place they should rotate, otherwise attempting to rotate them will cause them to fall off. Then of course add the cover back and tighten it, before you power the phone back on.
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The screws were tight enough in my opinion. Also the antennas were snapped in place … I pushed a little bit to be sure. Unfortunately the phone keeps disconnecting 
perhaps you should test in different Wifi networks…
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Something to test could be to keep it really close to the wireless router (access point) and see if it still disconnects then. To see if the issue has something to do with signal strength.
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I’m next to the router, no doubt the signal strength is good. I’ll try on another network … even if on this I can connect everything.
Thanks for helping.
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Update: I’ve tried an Android Phone as Wi-Fi Hotspot, it provides a stable internet connection to my Librem 5. So the problem is not on my phone, neither on the router I’d say, but rather on the coupling.
In order to summarize:
Android --))) – Router WiFi OK
Librem5 --))) – Router WiFi KO
Librem5 --))) – Android WiFi Hotspot OK
Any idea?
By coupling, you mean the ability of your L5 to connect to your router? i.e. some problem in the software?
Next would be to compare which WiFI protocols each are using (2.4Ghz?, 5Ghz?, WPA2?) to see if there is a pattern.
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I would also jump on the router and see whether it logs / records anything of use regarding disconnection.
I would also verify which 802.11?? standards are available on the router and (I assume) the phone is limited to 802.11n (whether on 2.4 GHz or on 5 GHz). (So I would limit the phone to the 2.4 GHz band if you have e.g. 802.11ac devices on the 5 GHz band.)
On my WAP I have multiple SSIDs (per band) so that I can use different settings for older equipment or equipment requiring older 802.11?? standards - while still allowing the latest and greatest for equipment that supports it. I have found older equipment to be problematic when using aggressive latest-and-greatest settings - and the documentation for the WAP is not always good enough at explaining what exactly all the settings do!!
To that end, I would try to quiesce the wireless network so that the only client is the Librem 5 and see whether it then has a stable connection.
Does it disconnect immediately or does it stay connected for an unpredictable short amount of time? You may be able to test that by pinging your router.