Sim problem Purism Librem 5 Evergreen

Hardware Librem 5
1

Hello Forum,

The Librem 5 arrived a couple of days ago without any problems.

I’ve been using it for a couple of days now, getting to know how it works and overall I’m satisfied, I know that designing a phone with such unique features as the Librem 5 is not easy.

There are some bugs that I think will be solved with time but the most important one is with the sim that ended up broken.

I had it one day connected by wifi and it is quite stable, loading updates and applications from the Pure OS Store, but the phone gets a bit hot and the consumption is a bit high (I guess the INX8 chip consumes).
Now I am going to talk about the call and data problems. With the sim the data was not stable and after a while I stopped having internet and to get it back I either restarted or had to activate or deactivate the phone settings.

It doesn’t make or receive calls, sms if they seem to work I sent a couple and another phone received them.

I am from Spain and have Vodafone.

I put the sim in my other Oneplus phone and this one does not detect it, it seems that the sim chip has been damaged.

I will keep an eye on the forum in case there are any similar incidents.

2

Did you insert the SIM card with the phone on or was it off. If you inserted it while it’s on there is a good chance you damaged it. I think there is another thread about this someplace. I would probably even remove the battery to be even more sure.

3

If I inserted the sim when it was powering up, it is possible that the sim was damaged by static, I might not have thought about it.
I will try again with another prepaid sim with the battery removed.

thanks for the suggestion.

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