SMS from Amazon not received on Crimson

As it stands, after updating to Crimson I cannot receive SMS from Amazon anymore. Other SMS arrive normally. As they explained it could be related to the fact that Amazon does not really send from a number, but rather from some name

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Who are “they” in this case?

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Amazon. mmcli shows no messages stuck. So it feels like the bug is in chatty or some other Crimson component

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I don’t think it’s likely that the issue is related to Crimson. A casual internet search shows a lot of people complaining about not receiving Amazon’s texts.

I see in this Amazon forum that a representative said they use Twilio for messaging.

Are the Amazon codes being sent to you internationally, or are they perhaps short codes instead of phone numbers?

(And I do realize that they weren’t a problem for you in the past, but maybe something changed at Twilio or Amazon.)

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And is it really an SMS or is it MMS or is it RCS?

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