I see the post about “how to properly send emails to Purism”. However, there’s no way to anonymously send Purism feedback – i.e. a feedback form where I can input my Altmails email address for reply. Seems like something a privacy focused company should support.
Appreciate your suggestion. Poked around a bit and don’t see how to DM. If it worked, I suppose I would message the CEO or one of the listed teams. Seems roundabout. There should just be a contact us form.
Appreciate the instructions. I really don’t see an option to send a DM. Maybe because my account is new.
Regarding “freemail.com”, you’re right it should be that easy. However, many disposable and semi-anonymous email sites (ie altmails.com), don’t allow you to send a message (though some allow you to reply to messages you receive). So that’s why a contact us form would be nice.
For a privacy first company it just says “we care”.
Also, Purism publishing a PGP key for those who want to send Purism encrypted messages also seems like a no brainer.
True but no email addresses for the team members, and no PGP key for a “general” email contact. Seems like there’s a lot of opportunities for Purism to improve their communications channels. May explain why they’re feeling overrun.
That probably makes sense. If you are encrypting for the recipient then the recipient is supposed to keep the private key secret and that isn’t directly possible with a shared mailbox.
To add to the difficulty, I expect that at least some “freemail” providers don’t even support PGP.
You could register your own domain (keeping the domain anonymous from Purism) and then you can bypass any restrictions on creating new random local users. (If you don’t require a response from Purism then in theory you don’t even need any hosting for that domain.)
On a couple of web sites that I administer, I do provide a random contact form and the person making the contact is free to include whatever identifying information the person wants (i.e. none, some, a lot) - other than the IP address which is always included … BUT in that case anti-robot technology is a must and anti-spam filtering is desirable. That is the sad reality of the internet.