Support needed please

My Librem mini v2 started acting strange to open it I’d get a blue screen I’d hit open pure Os. Now it has completely failed it will not open yet asked for encryption? I’ve read and posted all I can . Now it says ( rescue grub ) I spent 40 hrs looking on library computer for what is use rescues grub I’ve gotten nothing. At library I down loaded to a usb card from Purism Pure Os Live ISO also to the same usb card archer. My older computer at home will not unzip archer. I purchased another SSD at 1 tarbyte size and 16 gig of memory and took Librem mini V2 to a computer store for help last Thursday. Today may 1st I called them they installed SSD & memory yet have been told they are having troubles. How much would it cost to have you folks at Purism fix my machine up PLEASE I need help. Can I get Mladen Pejakovic to get back to me. For a price for getting my Librem mini V2 back running for me and a price.

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