Thunderbird Oddity on Librem.one

Services Librem One
1

I sent this to support, this is in case others experienced this today.

This morning I found that my Librem One email is acting strange.

Am using Thunderbird, there is only an Inbox with nothing in it, it doesn’t show the Sent, Drafts, Trash or Archive folders. I can send an email and it gets stuck copying to the Sent folder (since there isn’t one?) It didn’t ask for a password upon opening Thunderbird either.

However for my gmail folders, everything is fine. Including the test emails I sent from my librem account.

Update, this occurs on my Wife’s email also. (But she didn’t lose her folders.)

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My email client is also reporting weird things for my Librem One account, but not my other accounts, so I think something is going on with the Librem One mail services

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I also wasted two hours on Thunderbird on my PC, thinking it was a T-bird problem.

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I apologize for this issue and can confirm it on my email as well. The sysadmin team has been notified.

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5

Which one of the ships was the “Thunderbird Oddity”? :rocket: :cloud_with_lightning_and_rain: :penguin:

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6

HMS Neversail.

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7

Of course I lost a day’s worth of business on this one. I’ve said it before, librem.one email is basically unreliable.. Librem.one outages have happened more than once, but not this long.

I had to take librem.one email off as my contact on my bank account, paypal, and of course … here because I’m not notified of any replies to this post. Nor anything else critical.

I changed them to some gmail account.

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I, too, am unable to receive incoming mail. On a side note, Thunderbird has little popup notifications like telling me it’s unable to connect to imap.librem.one or something. Then they quickly disappear. Does anybody know how to view all of Thunderbirds past notification messages that have popped up on my screen?

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9

Librem Mail is back up :slight_smile: I started receiving mail an hour or so ago.

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Pending cross-verification from @tracy.

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Yes it is back up.

But I still had to move every service that I use off of it. Still in the process for some services. It can simply not be relied upon to do business. Especially the ones that use your email address as the “userID”. One either has to close the account and add a new one or find some techie who can change it because that userID is a key field in whatever database they use. I’ll end up keeping it alive albeit as an empty shell.

An example is the American Legion. I can change the contact email, but my email address at librem.one will still be the userID even if librem.one goes away.

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