The real reason I’m here is I just pre-ordred the phone. Then I went further and ordered the librem.one email to check it out.
I just tried to set up a librem.one email account (generic, I’m on Linux mint). The first thing it asks to do is set up a passphrase. I fear the one I entered during the purchase process may have been too long. (It wouldn’t fit in the field.)
Now I’m not sure whether my librem.one email in Thurderbird uses the password I set up for my puri.sm account or the too-long passphrase?
Either way, I got a fail.
Notwithstanding yet another passphrase enigma wanted when I set that up. Or was that also supposed to be the same one as when I set up the librem.one account?
Sounds like the password would be a truncated version of the password that you said is too long. Unfortunately I’ve seen forms do that truncation in weird ways so it may not be feasible to brute Force. Good luck with the password reset.