Unable to complete factory reset?

Hardware
1

On a reboot I got an error message indication compromise.

Screenshot-20201109224516-1086x641
Screenshot-20201109224516-1086x6411086×641 847 KB

I have not updated the OS. So I’m assuming something was comprised. I tried to do a factory reset, using the .rom & pgp keys saved on the USB.

I get the error below:

Screenshot-20201109224707-895x351
Screenshot-20201109224707-895x351895×351 365 KB

I’ve checked the USB. The .rom & keys are there.

Please advise.

2

For immediate support, you probably want to email support@puri.sm

3

Is /boot there? What are you trying to boot from?

4

yes, please contact us at: support@puri.sm