Hello.
I emailed purism support back in March hoping to arrange a hardware repair. I assume it is no longer operational. My charging port is loose and the charger needs to be held at a very steep angle to charge the battery. The laptop is otherwise fine, but will be unusable if this is not fixed.
I opened the device to see if this was something I could fix myself, but it did not seem straightforward to do so. Is it possible to have Purism repair the device? Assuming not, is this something a standard computer repair store could address? And if anyone has been successful repairing a similar issue, I would love to hear.