usb Key does not work

Just got my Librem 15 v4 today, I went to turn it on and I inserted the key, created a password and the computer restarted, Now its reading failed default boot. Starting Recovery shell. Not sure what I can do here.

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Contact support via email on support@puri.sm

Hello @Rufin

It is always best to contact us via email. In this specific case you can do a OEM factory reset, as described here to solve this issue.

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