I’ve never had a single machine I didn’t break (don’t ask how), this is partially the reason I need to update.
It is extremely difficult to find a good repair shop that fixes Linux devices, most times them ship it back with Windows. What does Purism’s warranty cover? I’m thinking about getting the 3-year warranty.
TL;DR What does Purism’s warranty cover?
Note: I could not find the warranty policy.
The policies page can be found here.
It’s linked from the FAQ page. I don’t know if it is linked from anywhere else.
Warranty does not apply: […] (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake, war, meteor strike or other external cause;
This seems to sum up the whole reason I would get an extended warranty.
Is there a separate policy for the 3yr warranty?
I don’t know sorry. I would assume it would be the same policy. I would email them if you have any questions though.
You’d honestly expect a business to replace an item that was damaged by an earthquake, war, or meteor strike? I can understand people expecting (wrongly) a warranty against damage from misuse / abuse / accident, but a war? Or a meteor?
You’d honestly expect a business to replace an item that was damaged by an earthquake, war, or meteor strike?
Generally speaking, meteors are rare.
I’m in the US, so few war zones. Most warranties don’t support stolen or lost repairs either.
I would email them if you have any questions though.
I can’t be the only one trying to figure this out. Perhaps @mladen can comment?
they sell laptops at present. liquid spill on the keyboard could be the only iminent tragic accident waiting to happen. or you accidentally hook the power cable with your leg while passing by.