Hello, this message will not be new to many.
TLDR:
I have ordered librem 14 & librem 5 (jan 2019), being very early for both products.
I got a refund for 14 (how, im not sure)
I have continually asked for refund for 5. Nothing.
I have since sent 12 emails between customer support, getting estimates or just “wait” replies.
The worst part is now i am on some sort of scam email list, where Todd W (CEO) is begging for funding from the community for purism. Scam??
That is illegal, because i’m assuming community is not entirely accredited investors.
Also immoral, take money, promise delivery of goods for payment, repeatedly shift the ship date farther out.
I believe I am entitled to a refund of librem 5, especially if “new investment funds” are coming in.
Dear Purism,
Your mission statement is right, very needed, and idealistic.
Cut the fucking bullshit though and stop lying to thousands of people to scam them.
I expect a class action lawsuit to occur, and when it does I will support it.
Purism, please rectify your shitty mistakes.