Model number A110A. Got this last week. It keeps jumping around the charge that it puts out. It never goes above 6. something watts. The wattage out put will jump around something like this. 5.4w, 0.1w, 3.3w, 0.1, 1.3w, 0.1w, 2.1w, 0.1w. It will change quickly and the phone will show a charging icon for a second then off (when it goes to 0.1 w) the on again back and forth. I tried the device in someones android and it was consistently charging at 15 -16w out put. So it doesn’t seem its the battery bank. I paid $160 for it on a deal, which is still expensive. Any ideas on how to get it to work?
Did you use official Librem 5 usb C cable to connect or does this Anker Prime have its own USB C cable?
Also, some people said when docking Librem 5 to a computer that some USB C cables might have orientation even though you can plug them in either way and wouldnt expect orientation. So if your cable is USBC on both ends, did you try unplugging each end and rotating them 180 degrees and plugging back in, and if that fails reversing ends of the cable and plugging back in?
I wanted to use my Librem 5 as a pc so I took out the battery, plugged a dock into USB C and plugged the dock into power. For some reason, Librem 5 cannot boot in that configuration even though it boots fine with no battery when its original official USB C cable is the only thing between itself and the power.
Seems like when it comes to power, not all USB Cs are the same. Maybe someone else knows more.
I lost the charging block that came with the phone… but I believe I have the original USB C cord. Its the same one i’ve had for years and it always works. I got a block recommended on the forums years ago that has a laptop USB C port, and the combination has always worked. I tried the anker USB C cord in the car charger and the block and it charged the phone. I’ve used the USB C cord that I think is the original in the Anker battery bank. I’ve tried both cords and turned them 180 degrees on both sides and also switched them so each is in the other plug and nothing changes.
I have not be able to get a reading of 5 watts or higher lately, its been 0.5 to 1.2 to 3 watts and jumps around. When the phone is off I get a much more consistent reading. it still jumps back to 0.1 every time between numbers, but it stays at 3 w. Something like 0.1, 3, 0.1, 3, 0.1 3.9, 0.1, 3. Etc. Where as when the phone is on I get a range of numbers.
I experience the same thing on my Anker powerbank too with USB-C charging. I don’t have the model number with me but it is about 20k, 100W. I am not sure what the issue is either, since it says it can do 5V, 3A charging.
One thing I have tried is to using a USB-A to USB-C charging cable, and it seems like it keeps the charge more consistently to 5 watts. That is still much lower than the usual 15 watts with other chargers, but in a pinch it is still something.
Ah ok! Thanks. Just read there’s an issue with older firmware where the screen will boot into a very dark mode. That’s happened to me a few times.
I tried searching on forums, is there an official way to update the firmware?
I wonder too if there could be a “Hey does your phone meet these requirements” page to just check if your up date for maybe novice users. Or like a “having issues? Check here to see if your up to date” Maybe help avoid silly questions in forums idk. lol.
I’m not aware of any such issue and I can’t think of any way that would make any firmware relevant there. We had an issue with early 6.12 kernels failing to enable the screen with old u-boot, but that was a kernel issue that just wasn’t being triggered by newer u-boots and has been fixed some time ago already.
