Hey all,
Just received my Librem 5 and I’m trying to get calling working on it. I pulled the sim card out of my old phone and inserted it in the Librem 5, but calls, texts, and 4g are not working. I use Verizon via Tracfone in the US.
In the upper left-hand corner, I have 2 bars of signal strength and the 4G icon to the right. I do not have any killswitches activated.
Under Settings > Mobile, I have
- Mobile Data slider: activated
- Data Roaming slider: deactivated
- Network Mode: 3G, 4G (Preferred)
- Network: Home (the slider is set Automatic, and no others appear when I turn off Automatic)
Under Settings > Mobile > Access Point Names, I selected Verizon. I have 4 choices:
- Verizon (no subtitle)
- 4G LTE Contract (subtitle vzwims)
- 4G LTE Contract (subtitle vzwinternet)
- 4G LTE Contract (subtitle vzwapp).
Choosing anything other than the first causes an orange exclamation mark to go over the signal strength icon in the top left, so I left it on the first one.
I have SIM Lock disabled. Under Modem Details, “Own Number” shows my own phone number so I imagine there’s at least a connection being made.
To be clear, what happens is when I initiate a call, it stays on the calling screen for about 20 seconds before ending the call with no dial tone or anything. When I attempt to send a text, after a couple of seconds a red X appears below the message. When I turn off my WiFi and attempt to load a web page, it just stays loading forever.
I have no idea how to diagnose this or anything, was wondering if anyone one this forum would be able to help? Thanks