I have created forum account for writing in this topic.
So my order has status on website:
Order Number: # Purism_2866761368
Order Date: December 24, 2018
Order Status: Pending refund
Of course I have received answer that I will get refund when there will be my place in queue.
Last time when I asked for refund (04 October 2022) I received answer:
Hello,
Yes we should reach your place in the shipping queue before the end of this year.
Kind regards,