yeah like irvinewade said it might be in your spam. It was in my spam folder as well, at least the first few communications until my mail service “learned”.
Ordered in mid june 2019, got the address confirmation mail yesterday, will it really happen 
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Send us an email to support@puri.sm with your order number so I can check this situation.
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Shipped: Feb 23, 2023
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Order date: 2019-04-29
Verification email: 2023-02-15
Email response: 2023-02-16
Shipment: 2023-02-22
Received:
Destination: Australia
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Order date: 2019-06-09
Verification email: 2023-02-21
Email response: 2023-02-21
Shipment: 2023-02-24
Received: 2023-03-01
Destination: Germany
Edit: Added receive-date! 1 day before expected arrival via DHL Express.
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Still can’t believe it! 
Update when received in a separate post, right?
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If you ask me … make the first post when you actually receive the device.
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I think you don’t need to update anything because jonsger uses only dates of ordering and shipment (not the date when the phone arrived). Thanks for sharing those!
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Order Date: March 27, 2019
Verification Email: Feb 13, 2023
Responded: Feb 13, 2023
Shipped: Feb 23, 2023
Received: Feb. 28, 2023
2 Phones 
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Order Date: February 8, 2019
Verification Email: February 14, 2023
Invoice/Shipment: February 16, 2023
Librem 5 Received: February 21, 2023
Destination Country: USA
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Still awaiting the verification email. Ordered in August 2019, still excited for it.
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Well, I have been waiting for this day for a long time, having been keeping an eye on this post since it started. I am pleased to finally report receiving my Librem 5!
Order Date: March 22, 2019
Verification Email: February 13, 2023
Invoice/Shipment: February 24, 2023
Librem 5 Received: March 3, 2023
Destination Country: USA
Getting ready to take it for a spin after charging! Thank you Purism and keep up the excellent work!
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Received: 3/3/2023
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Oooooh! Getting close to my order date.
Order Date: July 30, 2019
Verification Email: waiting
Invoice/Shipment: waiting
Librem 5 Received: waiting
Destination Country: Canada
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Order date: April 20, 2019
Verification email: February 15, 2023
Email response: February 16, 2023
Invoice/shipment: none
Librem 5 received: none
no clue why it’s not shipped. 
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I’m in the same boat (though a couple days ahead of you on the email response Feb 13). I think Purism is shipping a lot of phones right now.
It might have something to do with the accessories we ordered with it? Just a guess.
Since Kyle’s latest “Where is my Librem 5?” post (linked below) said to contact support if you were in batch E3 and hadn’t received your phone yet, I went ahead and did that, though pretty late yesterday (no response yet). You’re technically in batch E4, so according to the post they are still working through your batch.
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I’m at the exact same spot as adamk (Feb 15 verification, Feb 16 response, no shipping email). I figured it had to do with the accessories I ordered.
It also seems that all the shipped reports’ order date here still predate my order date.