Order date: March 19, 2019 Verification email: February 13, 2023 Email response: February 14, 2023 Invoice/shipment: February 18, 2023 (of 148.99$CAD with DHL Express Worldwide) Librem 5 received: est. February 22, 2023 Destination country: Canada
It’s hard to believe, but i just got a verification email
Order date: June 30th, 2019 Verification email: February 21, 2023 Email response: TBD Invoice/shipment: TBD Librem 5 received: TBD Destination country: Netherlands
Time to post my first message on this thread I followed during… years !
Order date: 2019-03-28 Verification email: 2023-02-13 Email response: 2023-02-13 Invoice/shipment: 2023-02-20 Librem 5 received: planned 2023-02-27 Destination country: France Import duty/tax: 156.50 € (includes DHL fees)
And/or there were less orders after the February 1st price hike.
December 2018 and January 2019 were two months with a higher number of Librem 5 orders. Specially after the Librem 5 devkit started shipping in ~ mid December 2018:
As mentioned before we are working to make the shipping process faster.
Order date: 2019-05 Verification email: 2023-02-15 Email response: 2023-02-17 Shipment: 2023-02-22 Received: 2023-02-28 :partying_face: Destination: Japan
I ordered to Germany on March 19, 2019 but haven’t received the verification email yet, should I be worried?
I would say not but you should at least be asking yourself whether the email address that you provided all those years ago is still valid and, if so, whether the email may have been eaten as spam by your mail service provider.
yeah like irvinewade said it might be in your spam. It was in my spam folder as well, at least the first few communications until my mail service “learned”.
Ordered in mid june 2019, got the address confirmation mail yesterday, will it really happen
Send us an email to email@example.com with your order number so I can check this situation.
Shipped: Feb 23, 2023
Order date: 2019-04-29 Verification email: 2023-02-15 Email response: 2023-02-16 Shipment: 2023-02-22 Received: Destination: Australia
Order date: 2019-06-09 Verification email: 2023-02-21 Email response: 2023-02-21 Shipment: 2023-02-24 Received: 2023-03-01 Destination: Germany
Edit: Added receive-date! 1 day before expected arrival via DHL Express.
Still can’t believe it! Update when received in a separate post, right?
If you ask me … make the first post when you actually receive the device.
I think you don’t need to update anything because jonsger uses only dates of ordering and shipment (not the date when the phone arrived). Thanks for sharing those!
7 posts were split to a new topic: Refund thread (split off)
Order Date: March 27, 2019
Verification Email: Feb 13, 2023
Responded: Feb 13, 2023
Shipped: Feb 23, 2023
Received: Feb. 28, 2023
Order Date: February 8, 2019
Verification Email: February 14, 2023
Invoice/Shipment: February 16, 2023
Librem 5 Received: February 21, 2023
Destination Country: USA