Estimate your Librem 5 shipping

Order date:          March 19, 2019
Verification email:  February 13, 2023
Email response:      February 14, 2023
Invoice/shipment:    February 18, 2023 (of 148.99$CAD with DHL Express Worldwide)
Librem 5 received:   est. February 22, 2023
Destination country: Canada
13 Likes

It’s hard to believe, but i just got a verification email

Order date:          June 30th, 2019
Verification email:  February 21, 2023
Email response:     TBD
Invoice/shipment:    TBD
Librem 5 received:  TBD
Destination country: Netherlands
12 Likes

Hi,
Time to post my first message on this thread I followed during… years !

Order date:          2019-03-28
Verification email:  2023-02-13
Email response:      2023-02-13
Invoice/shipment:    2023-02-20
Librem 5 received:   planned 2023-02-27
Destination country: France
Import duty/tax:     156.50 €  (includes DHL fees)
14 Likes

And/or there were less orders after the February 1st price hike.

1 Like

December 2018 and January 2019 were two months with a higher number of Librem 5 orders. Specially after the Librem 5 devkit started shipping in ~ mid December 2018:

As mentioned before we are working to make the shipping process faster.

9 Likes
Order date: 2019-05
Verification email: 2023-02-15
Email response: 2023-02-17
Shipment: 2023-02-22
Received: 2023-02-28 :partying_face:
Destination: Japan
7 Likes

I ordered to Germany on March 19, 2019 but haven’t received the verification email yet, should I be worried?

I would say not but you should at least be asking yourself whether the email address that you provided all those years ago is still valid and, if so, whether the email may have been eaten as spam by your mail service provider.

2 Likes

yeah like irvinewade said it might be in your spam. It was in my spam folder as well, at least the first few communications until my mail service “learned”.

Ordered in mid june 2019, got the address confirmation mail yesterday, will it really happen :wink:

9 Likes

Send us an email to support@puri.sm with your order number so I can check this situation.

8 Likes

Shipped: Feb 23, 2023

9 Likes
Order date: 2019-04-29
Verification email: 2023-02-15
Email response: 2023-02-16
Shipment: 2023-02-22
Received: 
Destination: Australia
10 Likes
Order date: 2019-06-09
Verification email: 2023-02-21
Email response: 2023-02-21
Shipment: 2023-02-24
Received: 2023-03-01
Destination: Germany

Edit: Added receive-date! 1 day before expected arrival via DHL Express.

9 Likes

Still can’t believe it! :joy: Update when received in a separate post, right?

3 Likes

If you ask me … make the first post when you actually receive the device.

5 Likes

I think you don’t need to update anything because jonsger uses only dates of ordering and shipment (not the date when the phone arrived). Thanks for sharing those!

1 Like

7 posts were split to a new topic: Refund thread (split off)

Order Date: March 27, 2019
Verification Email: Feb 13, 2023
Responded: Feb 13, 2023
Shipped: Feb 23, 2023
Received: Feb. 28, 2023
2 Phones :grin:

17 Likes

Order Date: February 8, 2019
Verification Email: February 14, 2023
Invoice/Shipment: February 16, 2023
Librem 5 Received: February 21, 2023
Destination Country: USA

13 Likes