Estimate your Librem 5 shipping

Thanks, I wasn’t aware of the other thread. (I should have looked first.)

My device from January 2021 is still not delivered.
(email to confirm address was sent over a month ago and still no shipping.)

I doubt the ability to fulfil current orders made today within six weeks given that they are still at least 2.5 years behind on back orders and still keeping customers in the dark/not updated on when they might get their devices.

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Or you’re just forgotten and have to contact support. Read an old post of mine to understand the problem. Eikcaz was later in queue, but already got the phone.

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(and technically an order from Feb 2021 above is not delivered either - as far as someone updating the post in this topic goes anyway)

You should contact Purism Support. support@puri.sm

As a Feb 2021 order above shows, you can also hold up your own order if you order something else to go with the phone and the other thing is temporarily out of stock. Did you order anything else?

If it were my order, I would want to know what the hold up is.

I edited my post above to make it clearer what I was claiming.

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From the latest Purism missive:

Librem 5 Phone approaches shipping parity and available in stock with 10 day lead time in August.

So for the lead time to reduce all the way down to “standard” 10 days it would basically mean that shipping parity should be reached some time in August, if not earlier - and this topic should then be redundant.

I guess there could be a few stragglers still to deliver e.g. failed to respond at all to email.

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Order Date: 2019-12-31
Verification Email: 2023-05-08
Shipped: 2023-06-14
Received: 2023-06-20
Destination: USA

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Thanks for the update!

Order Date: 2021-09-12
Verification Email: 2023-08-21
Shipped: Pending
Received: Pending
Destination: USA

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Order Date: 2021-10-31
Verification Email: 2023-08-21
Shipped: Pending
Received: Pending
Destination: USA

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It’s surreal, but I am moving on to the next step!

Order Date: 2021-03
Verification Email: 2023-08-21
Shipped: Pending
Received: Pending
Destination: USA

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A new batch rolling out? :clap:

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I recall a while back hearing something about “a big new batch next month” so this must be it coming to fruition. We shall call it Shipping Parity Day and we’ll celebrate with a huge sigh of relief.

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It’s happening!

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It’s a small sample, but looks like they handle all of 2021 now. Next email batch could be the final one. Maybe shipping window is already at 20 days for new orders. We’ll see.
Wake me up when September comes/ends … :wink:

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Order Date: 2021-08-06
Address verification email: 2023-06-06
Response: 2023-06-06
Shipment notification: 2023-08-23
Received: 2023-08-25
Order Status: Still says Awaiting Shipment but I’m typing this on my Librem 5 right now

Update: Received!

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Update:
Order Date: 2021-09-12
Verification Email: 2023-08-21
Tracking Email: 2023-08-24
Shipped: 2023-08-24
Received: Pending
Destination: USA

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Order Date: 12 oct 20
address verification email: 23 may 23
destination: Western Germany
Shipment notification: 17 aug .23
Received: 19 aug 2023
Order Status: obtained :slight_smile:

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Ordered: 2021-06-29
Verification Email: 2023-08-21
Response: 2023-08-28
Shipment Notification: 2023-08-31
Received: 2023-09-05
Destination: USA

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Shipped: 2023-08-25
Received: 2023-08-29

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Update:
Order Date: 2021-09-12
Verification Email: 2023-08-21
Tracking Email: 2023-08-24
Shipped: 2023-08-24
Received: 2023-08-29
Destination: USA

Yay!

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