Oct 18, 2017 here… they just sent me a message estimating May 2021… after telling me "I estimate we will contact you in the next 3 weeks regarding the shipment of your order " on Dec 8th.
Unfortunately, it’s a disturbing trend. I have had insane patience with this, i didn’t even email them in over 3 years. Just kept a read-only view on forums and such…
Lying, incompetent, broke or all 3… . No good options.
ordered mine in Oct 2017.
Received Email today (1/29/2021). “We estimate your Librem 5 will ship in May 2021”
Same here. My order (crowdfunding) was processed on 2017-10-17, got email today (2021-01-30) with shipping estimate in 2021-05.
So it’s probably a safe bet that a Librem 5 Fir ordered today wouldn’t arrive until 2022.
Oh course, there is not even any announced product. 
So not this year, probably not next year either.
Another email arrived here:
Ordered: 27th September 2017
Shipping estimate email: 1st February 2021
Shipping estimate: 15th - 19th March 2021
Good news for you, bad news for me.
I’ve ordered the phone January 2018. So it’s likely that I have to wait another year before getting it. 
Its nice to see that purism is at least consistent in their inconsistencies. I have yet to receive any kind of email regarding when my device will ship (backed 29 September '17) yet seemingly everyone else is getting one.
No my email has not changed, its the same as it has been for the last FIFTEEN YEARS
Instead of this posting you should contact Purism to clarify this. Maybe you missed the mail in your SPAM foder or for other technical reasons.
I did and its been 4 days with no status response. How long does it really take to run a check on an order status. I got a response saying they would check into it but seriously, how long does it take when you provide all the info they could possibly need to check the status. At this point if I get one great, if not thats pretty much what I expect from purism at this point.
I’d send another email and ask for an update. When I was sorting out my issue trying to place an order, I waited for a week while they were looking into it. After shooting off a second email, I got my solution within a day.
Dunno but I’m waiting for 2months for status update on my RMA case from Pine64, so there’s space to grow 
I am not sure if this thread is already outdated… anyway, I am so excited about my arrived Librem5 I have to share the news 
Ordered: 15th September 2017
Shipping estimate email: 26th January 2021
Shipping estimate: within 2 weeks (27th January - 10th February 2021)
Received: 22nd February 2021
A note to the shipping: It got shipped on the 5th of February for the first time but DHL returned it to Purism right away (might be because I ordered a spare battery and DHL had problems with the Li battery declaration). But the Purism support kept me informed and finally it shipped again on the 18th of February.
By the way: it got delivered to Germany. Customs was not an issue, DHL handled everything. DHL emailed me and I had to pay in total 134.53€ online for VAT and handling fees (24.4€). The VAT also includes the taxes for my accessories order (92$, spare battery, screen protector, 64GB SD card, PGP card).
Now I only need more time for doing some development on it or at least help somewhere. How I would love to be a student again and have all that free time for projects 
(I don’t want to say students don’t work hard, I just had more time back then than now…)
yes typo (corrected), thanks for pointing it out
DHL Express emailed you in advance?? Do you have a DHL Express/business account?
My delivery man just showed up at the door and demanded the exact amount of VAT/fees in cash (no spare change). My existing account on dhl.de was irrelevant as DHL is a separate entity from DHL Express.
oops ! looks like the ministry of security from your country decided to deliver the L5 in person to your door by impersonating a DHL employee 
Just added mine to the shipment list. For the record:
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-26
Shipping: 2021-02-18
Arrived: 2021-02-25 (Germany, after 5 days in customs, cost was EUR 113.48)
Here’s my record:
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-29
Shipping: 2021-02-10
Delivered: 2021-02-18 (Germany. Had to pay 125 EUR in cash, mostly custom)
Don’t forget to update the table at the beginning of this thread:
Thanks
Backing date: 2017-09-17
Shipping announcement mail: 2021-01-26
Shipping: 2021-02-08
Delivered: 2021-03-01 (Germany. Payed 112 EUR via Paypal)