Estimate your Librem 5 shipping

Yeah, I’m just going to order a new PinePhone when it’s available because I really don’t think that I’ll be getting my L5 this year.

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I just got a mail (5min ago) that my Librem 5 is now shipping!!! Got tracking number and everything.

Ordered the 27th September 2017 just like @reg.

So they kept their promise that it would be shipped this week :slight_smile:

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Hehe I got an email at about the same time too :slight_smile:

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Hmmm, my order date is October 7, 2017 and in Feb I got a mail from Purism saying that they expect shipping in April. Until now I have not got the mail for address confirmation and modem selection. When you have got this confirmation mail?

My order date is Sept 27th. Expected shipping date 15-19 March. I received the address confirmation email on March 11th.

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I recently got my Librem5 (I was one of the backers of the L5 campaign). Here’s the story:

  • Product order: 23 Sep 2017
  • Purism - shipping preparing notification: 24 Feb 2021
  • Purism - shipping ready notification: 05 Mar 2021
  • DHL - delivery notification: 10 Mar 2021 (VAT: 22% - DHL fees: 16,47€)
  • DHL - delivery: 11 Mar 2021

I live in Europe/Italy

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If you check the table you’ll see quite a few orders between Sep 27 and Oct 7, so I would not worry yet.

I think I found the bottleneck :laughing:

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I ordered in August of 2019… Come to papa :smiley:

There have reportedly also been multiple sightings of Fir in the wild: https://en.wikipedia.org/wiki/Fir

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That’s what I thought as well :slight_smile: But I guess we are both looking forward to receiving a wonderful Christmas present (I ordered at the beginning of January 2019) - at least if one extrapolates the 130 units / 14 days of the last four entries and adds some for Evergreen incidents :wink:

Btw: Evergreen is a Taiwanese company, if I am not mistaken ?
And TSMC, the largest independent chip producer in the world, is also Taiwanese, and produces for Broadcom, Mediatek, Qualcomm, Apple, AMD, NVIDIA and you name it - so if they get stuck we get stuck - this really is a fitting image :rofl:

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Just received it today! It’s thick but beautiful. I think I’m in love :heart_eyes:

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Arrived today, so happy!!! Much snappier than the PinePhone, seems a bit less buggy than mobian too but too early to be sure.

  • Product order: 27 September 2017
  • Purism - shipping preparing notification: 11 March 2021
  • Purism - shipping ready notification: 19 March 2021
  • DHL - delivery: 25 Mar 2021

I didn’t have to pay tax, not sure why. It is 20% import fee from the US to Sweden but apparently not. The girl at the DHL pick-up-point looked a bit stressed, maybe she forgot or something.

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I’m also located in Sweden. We will probably get a message from DHL in a couple of days for the taxes. That’s what happened with my LibremMini.

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So how does that work??? Hypothetically speaking, what happens if you don’t receive that message / ignore it / refuse to pay? The goon squad comes round, breaks into your house, and takes your beloved Librem 5 away? :slight_smile:

I assume that many other countries have the same, but in Sweden there’s an authority which companies can report unpaid bills to. If you don’t pay you either have to go to court if you deem the bill to be fake or you’ll get a couple of warnings. After those warnings they can essentially come to your house and take your TV or something else that is valuable to pay your unpaid bills.

1 Like

A bit motivated by waiting for my device (order date October 7, 2017) I’m watching carefully announcements here from other when the got the mail to verify the shipping address, and when shipping is done and arrived in comparing with the the order date:

order date | shipping check | shipping   | delivery date, country, payments
-----------+----------------+------------+-----------------------------------------
2017-09-17 | 2021-01-26     | 2021-02-08 | 2021-03-01, Germany 112 EUR via Paypal
2017-09-19 | 2021-02-15     | 2021-02-23 | 2021-03-01, Austria 128.19 EUR in cash
2017-09-20 |                |            | 2021-03-03, Germany 125 EUR
2017-09-24 | 2021-02-26     | 2021-03-05 | 2021-03-10
2017-09-27 | 2021-03-11     | 2021-03-19 | 2021-03-25, Sweden
           |                |            |
           |                |            |
2017-10-07 | ?              |            |

-------------------------------------------------------------
-------------------------------------------------------------
order date | devices | diff to day before
-----------+---------+-------------------
2017-09-23 |  945    |
2017-09-24 |  964    |  +19
2017-09-25 | 1025    |  +51
2017-09-26 | 1075    |  +50
2017-09-27 |    ?    |    ?
2017-09-28 | 1172    |    ?
2017-09-30 | 1266    |  +94
2017-10-02 | 1369    | +103
2017-10-04 | 1479    | +110
2017-10-05 | 1506    |  +27
2017-10-06 | 1630    | +124
2017-10-07 | 1745    | +115

If you compare, for example, the order dates September 24 to 27 (three days), the dates of the corresponding mail for address verification is an interval of 15 days. The number of new devices orders between Sep 24 and 27 is relatively constant. What could cause the delay in the shipping mails?

I think that the phones arrive in batches at Purism. When a new batch arrives, I assume they will ship them to the customers as fast as possible. Only when the new batch arrives they can start shipping out again. I think we could we even try to estimate the batch sizes that Purism receives from the figures in the tables.

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four days, btw

Quackalapp :slight_smile:
27-24=3 or from lunchtime 24 to lunchtime 27 are three times 24 hours.