Estimate your Librem 5 shipping

25 April 2021. I’m trying to find out when I can expect to receive my phone. Especially since my current Android phone is getting long in the tooth and the camera doesn’t work anymore (well… it can’t focus)

Order Date: 23rd Oct, 2017
Shipment confirmation email: 25th Feb, 2022
Shipment email: 24th March, 2022
Delivered: 29th March, 2022

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If you don’t have any estimate in your Purism account, then even Purism don’t know when the CPU will be available for your phone yet.

The Librem 5–due to the CPU shortage–will continue to be delivered monthly and we expect to hold stock of it during the latter part of 2022 or early 2023. The Librem 5 USA (with Made in USA Electronics) will be delivering through pre-orders and likely in stock in Q2 2022.

Source:

And when he wrote “expect” it shouldn’t be taken as a promise, because nobody can really know when the CPUs will be in Purism’s hand, especially in these unstable time’s. Btw.: I think part of China’s new silk road goes via Ukraine and Slovakia to Duisburg, Germany. Although I don’t know if Purism’s supply chains are affected by Putin’s invasion in Ukraine.

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I just received the tracking number :tada:

So:
Order date: 2017-10-22
Email request for address confirmation: 2022-02-14
Shipping date: 2022-03-31

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Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05

TaDaaaaaaaaa :fireworks: :balloon: :musical_note: :notes:

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Anyone with a 2019 order get theirs yet?

Another recipient:

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We are at beginning of 2018, so nope.

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Happy to report I got mine:

Order date 2017-09-28

Got an address confirmation request 2021-03-11, but told Purism to hold the order until CE/FCC is available.

Then address confirmation 2022-03-22, ready for shipping mail 2022-03-28. DHL told me to pay customs on 2022-03-31, paid on 2022-04-01 and it was delivered the same day. Now playing GNOME 2048 on it. :slight_smile:

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Today (one day before DHL schedule) I have received the L5 :checkered_flag:
Now it’s time to start exploring the device. :wrench: :gear: :stethoscope: :adhesive_bandage: :microscope:

So here are all the details:
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
Arrival date: 2022-04-04

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Order Date: October 7th, 2017
Order Status: Awaiting Shipment
Preparing to ship email: September 27th, 2021
Batch: Evergreen
Estimated Shipping Date: a blank field.

No further communication since September of last year.

Also, I backed this phone with Bitcoin, so at current value this is now $7,999.06CAD device. I would really appreciate some sort of update on this.

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OMG, my condolences. That is one pricey phone.

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Email support@puri.sm telling them your order number.

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Order Number: #Purism_9xxxxxx53
Order Date: February 4, 2020
Order Status: Awaiting Shipment

I am affraid if I add another item to this order I’ll get the date updated today

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You will be able to add additional items to your order when you receive the email asking confirmation of the shipping address

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Order Date: May 7, 2018
Order Status: Awaiting Shipment
Estimated Shipping Date: Librem 5 - 1st Quarter 2022

So far for the accurate shipping estimates from Purism. I was hoping they’d meet at least this one.

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@dos, is that batch of 1160 phones still being shipped out?

Librem 5 USA

Order Date: October 21, 2017
Order Status: Awaiting Shipment
E-Mail address confirmation: still waiting !!!

booo !!!

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@itay-grudev You may have to start using the Chinese lunar calendar - it’s still Q1 in that for a while… :wink:

@blizzack you (and anyone else from October 2017 or before, or at this point November too probably) may want to contact support@puri.sm directly with your order details, as has been instructed - some orders seem to need manual help (this thread is not the way).

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