25 April 2021. Iâm trying to find out when I can expect to receive my phone. Especially since my current Android phone is getting long in the tooth and the camera doesnât work anymore (well⊠it canât focus)
Order Date: 23rd Oct, 2017
Shipment confirmation email: 25th Feb, 2022
Shipment email: 24th March, 2022
Delivered: 29th March, 2022
If you donât have any estimate in your Purism account, then even Purism donât know when the CPU will be available for your phone yet.
The Librem 5âdue to the CPU shortageâwill continue to be delivered monthly and we expect to hold stock of it during the latter part of 2022 or early 2023. The Librem 5 USA (with Made in USA Electronics) will be delivering through pre-orders and likely in stock in Q2 2022.
Source:
And when he wrote âexpectâ it shouldnât be taken as a promise, because nobody can really know when the CPUs will be in Purismâs hand, especially in these unstable timeâs. Btw.: I think part of Chinaâs new silk road goes via Ukraine and Slovakia to Duisburg, Germany. Although I donât know if Purismâs supply chains are affected by Putinâs invasion in Ukraine.
I just received the tracking number
So:
Order date: 2017-10-22
Email request for address confirmation: 2022-02-14
Shipping date: 2022-03-31
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
TaDaaaaaaaaa
Anyone with a 2019 order get theirs yet?
Another recipient:
We are at beginning of 2018, so nope.
Happy to report I got mine:
Order date 2017-09-28
Got an address confirmation request 2021-03-11, but told Purism to hold the order until CE/FCC is available.
Then address confirmation 2022-03-22, ready for shipping mail 2022-03-28. DHL told me to pay customs on 2022-03-31, paid on 2022-04-01 and it was delivered the same day. Now playing GNOME 2048 on it.
Today (one day before DHL schedule) I have received the L5
Now itâs time to start exploring the device.
So here are all the details:
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
Arrival date: 2022-04-04
Order Date: October 7th, 2017
Order Status: Awaiting Shipment
Preparing to ship email: September 27th, 2021
Batch: Evergreen
Estimated Shipping Date: a blank field.
No further communication since September of last year.
Also, I backed this phone with Bitcoin, so at current value this is now $7,999.06CAD device. I would really appreciate some sort of update on this.
OMG, my condolences. That is one pricey phone.
Email support@puri.sm
telling them your order number.
Order Number: #Purism_9xxxxxx53
Order Date: February 4, 2020
Order Status: Awaiting Shipment
I am affraid if I add another item to this order Iâll get the date updated today
You will be able to add additional items to your order when you receive the email asking confirmation of the shipping address
Order Date: May 7, 2018
Order Status: Awaiting Shipment
Estimated Shipping Date: Librem 5 - 1st Quarter 2022
So far for the accurate shipping estimates from Purism. I was hoping theyâd meet at least this one.
Librem 5 USA
Order Date: October 21, 2017
Order Status: Awaiting Shipment
E-Mail address confirmation: still waiting !!!
booo !!!
@itay-grudev You may have to start using the Chinese lunar calendar - itâs still Q1 in that for a whileâŠ
@blizzack you (and anyone else from October 2017 or before, or at this point November too probably) may want to contact support@puri.sm directly with your order details, as has been instructed - some orders seem to need manual help (this thread is not the way).