I just received the tracking number
So:
Order date: 2017-10-22
Email request for address confirmation: 2022-02-14
Shipping date: 2022-03-31
I just received the tracking number
So:
Order date: 2017-10-22
Email request for address confirmation: 2022-02-14
Shipping date: 2022-03-31
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
TaDaaaaaaaaa
Anyone with a 2019 order get theirs yet?
Another recipient:
We are at beginning of 2018, so nope.
Happy to report I got mine:
Order date 2017-09-28
Got an address confirmation request 2021-03-11, but told Purism to hold the order until CE/FCC is available.
Then address confirmation 2022-03-22, ready for shipping mail 2022-03-28. DHL told me to pay customs on 2022-03-31, paid on 2022-04-01 and it was delivered the same day. Now playing GNOME 2048 on it.
Today (one day before DHL schedule) I have received the L5
Now it’s time to start exploring the device.
So here are all the details:
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
Arrival date: 2022-04-04
Order Date: October 7th, 2017
Order Status: Awaiting Shipment
Preparing to ship email: September 27th, 2021
Batch: Evergreen
Estimated Shipping Date: a blank field.
No further communication since September of last year.
Also, I backed this phone with Bitcoin, so at current value this is now $7,999.06CAD device. I would really appreciate some sort of update on this.
OMG, my condolences. That is one pricey phone.
Email support@puri.sm
telling them your order number.
Order Number: #Purism_9xxxxxx53
Order Date: February 4, 2020
Order Status: Awaiting Shipment
I am affraid if I add another item to this order I’ll get the date updated today
You will be able to add additional items to your order when you receive the email asking confirmation of the shipping address
Order Date: May 7, 2018
Order Status: Awaiting Shipment
Estimated Shipping Date: Librem 5 - 1st Quarter 2022
So far for the accurate shipping estimates from Purism. I was hoping they’d meet at least this one.
Librem 5 USA
Order Date: October 21, 2017
Order Status: Awaiting Shipment
E-Mail address confirmation: still waiting !!!
booo !!!
@itay-grudev You may have to start using the Chinese lunar calendar - it’s still Q1 in that for a while…
@blizzack you (and anyone else from October 2017 or before, or at this point November too probably) may want to contact support@puri.sm directly with your order details, as has been instructed - some orders seem to need manual help (this thread is not the way).
Let us know when things move. The most current order being shipped that I have seen so far is 2018-01-17.
@JR-Fi
many thanks!
i reached out to support and received a response.
lets see how long this takes.
seems very silly that i need to reach out to them.
they should pro-actively try to reach out to me !
anyway…we’ll see how this goes
i will document what happens in this forum
We are still shipping out L5s as far as I know. Each week or so we contact a new batch of folks to confirm their address and go from there. We try to build a pipeline for this to make it as efficient as we can but the back-and-forth still does tie up some time.