Estimate your Librem 5 shipping

I just received the tracking number :tada:

So:
Order date: 2017-10-22
Email request for address confirmation: 2022-02-14
Shipping date: 2022-03-31

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Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05

TaDaaaaaaaaa :fireworks: :balloon: :musical_note: :notes:

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Anyone with a 2019 order get theirs yet?

Another recipient:

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We are at beginning of 2018, so nope.

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Happy to report I got mine:

Order date 2017-09-28

Got an address confirmation request 2021-03-11, but told Purism to hold the order until CE/FCC is available.

Then address confirmation 2022-03-22, ready for shipping mail 2022-03-28. DHL told me to pay customs on 2022-03-31, paid on 2022-04-01 and it was delivered the same day. Now playing GNOME 2048 on it. :slight_smile:

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Today (one day before DHL schedule) I have received the L5 :checkered_flag:
Now it’s time to start exploring the device. :wrench: :gear: :stethoscope: :adhesive_bandage: :microscope:

So here are all the details:
Order date: 2018-01-17
Email request for address confirmation: 2022-03-08
Shipping date: 2022-03-31
DHL (SMS/Text) announcement: Will be delivered on 2022-04-05
Arrival date: 2022-04-04

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Order Date: October 7th, 2017
Order Status: Awaiting Shipment
Preparing to ship email: September 27th, 2021
Batch: Evergreen
Estimated Shipping Date: a blank field.

No further communication since September of last year.

Also, I backed this phone with Bitcoin, so at current value this is now $7,999.06CAD device. I would really appreciate some sort of update on this.

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OMG, my condolences. That is one pricey phone.

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Email support@puri.sm telling them your order number.

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Order Number: #Purism_9xxxxxx53
Order Date: February 4, 2020
Order Status: Awaiting Shipment

I am affraid if I add another item to this order I’ll get the date updated today

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You will be able to add additional items to your order when you receive the email asking confirmation of the shipping address

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Order Date: May 7, 2018
Order Status: Awaiting Shipment
Estimated Shipping Date: Librem 5 - 1st Quarter 2022

So far for the accurate shipping estimates from Purism. I was hoping they’d meet at least this one.

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@dos, is that batch of 1160 phones still being shipped out?

Librem 5 USA

Order Date: October 21, 2017
Order Status: Awaiting Shipment
E-Mail address confirmation: still waiting !!!

booo !!!

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@itay-grudev You may have to start using the Chinese lunar calendar - it’s still Q1 in that for a while… :wink:

@blizzack you (and anyone else from October 2017 or before, or at this point November too probably) may want to contact support@puri.sm directly with your order details, as has been instructed - some orders seem to need manual help (this thread is not the way).

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Let us know when things move. The most current order being shipped that I have seen so far is 2018-01-17.

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@JR-Fi
many thanks!

i reached out to support and received a response.
lets see how long this takes.

seems very silly that i need to reach out to them.
they should pro-actively try to reach out to me !

anyway…we’ll see how this goes
i will document what happens in this forum

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@Kyle_Rankin, is that batch of 1160 phones from January still being shipped out?

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We are still shipping out L5s as far as I know. Each week or so we contact a new batch of folks to confirm their address and go from there. We try to build a pipeline for this to make it as efficient as we can but the back-and-forth still does tie up some time.

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