Estimate your Librem 5 shipping

Only 52 weeks? I’ve been waiting 4 years, i.e. 208 weeks.

2 Likes

That chart is supposed to represent the lead time for items ordered today.

If you ordered in Oct 2017, it looks like they are moving through the October orders now. I’m seeing people stating here they got their L-5 from October 5, 6, one was for the 9th.

So I don’t think you will be waiting much longer :slight_smile: Me… I ordered in 3/2019. It might be 6 months before I get mine. I’m just glad those who ordered in October 2017 are now getting theirs. You’ve been patient enough! :slight_smile:

10 Likes

I wish they were honest…

1 Like

Isn’t that lead time only for new orders?

I guess that is the best interpretation. But when do the orders from a day, a week, a month ago ship? :slightly_smiling_face:

My guess is that Purism won’t be able to fulfil all the outstanding crowdfunding orders in 2021. I’m positively surpriseable.

1 Like

At this point, I don’t think they care about outstanding orders or customer satisfaction… Or being transparent. Christmas of 2021 maybe?

Or maybe Purism will never ship it.

Well, they got third-party money into their company; there are strings attached, so decision-makers won’t even think of not fulfilling their orders; this would lead them into uncomfortable places…

Customer satisfaction matters when first and furthermost your goal is making money and you plan with returning customers. Purism is an SPC, remember? :slightly_smiling_face: And transparence should be a founding virtue in public administration, not business - but do you see much of it there? Maybe this is not the place to look for it :smile:

I think the company has been simply overwhelmed, in any way, by the enterprise of developing and bringing on the market the first phone of its kind, and this happened even before the pandemy. Being first is always hardest. But while there could have been time to build up a network to share charges and honors with other companies, in order to fulfil the mission of truly placing such a device into the market and the hands of users, now they are just navigating on sight. The fund-collection campaign did buy them financial oxygen and maybe some time; but only time will tell if Purism will be able to get into planning&delivering mode again. :man_shrugging:

5 Likes

Perhaps they’re taking my advice to multiply their estimates by 3.

2 Likes

order date: October 6, 2017
address/modem confirmation mail: September 6, 2021
tracking number mail: September 29, 2021
arrival date: October 1, 2021 :pray: :smiley:

13 Likes

order date: October 7, 2017
address/modem confirmation mail: September 20, 2021
tracking number mail: September 28, 2021
arrival date: October 4, 2021
:partying_face:

12 Likes

Order date: October 6, 2017
Address/modem confirmation mail: September 20, 2021
Tracking number mail: September 30, 2021
Arrival date: October 4, 2021

7 Likes

Just received an email response per my request for update status

We are continuing to ship Librem 5 phones to backers, and we are excited to deliver your Librem 5 as soon as we produce it. Our team around the world is working diligently from chip sourcing to continuous software improvements to produce more phones and make the experience as exceptional as we can

We will keep innovating both on our software and hardware offerings, and are hiring. We will keep you informed regularly on how we are doing with the fulfillment of your Librem 5. We will be updating this product availability chart diligently.

Deliveries will continue over the next 12 months in batches as we spot-buy some of the harder to find integrated circuits to produce additional boards, the primary parts blocker for producing tens-of-thousands at once is the CPU availability which if bought today still has 50+ week lead-time, while it may arrive earlier (the industry is very short with inaccurate lead-times) we cannot count on spot-buying entirely nor can we count on parts arriving early in abundance. The ongoing supply for semiconductor shortage is intensifying. It is great to see some of you who ordered the phone early are sharing the news about getting the Librem 5. While deliveries are continuing, it will be directly tied to parts availability.

Advancing all the areas that we are improving to create a free and secure future takes immense investment, time, and patience; we thank you for seeing the value we bring (in software, services, and hardware) and being as patient as possible in the hardware delivery during these unprecedented times. Here are two recent customer messages we received that means a lot to our entire team:

“All the best for the last mile to start mass-production and shipping again. And thanks so much for the incredible innovation you brought about.”

“Just wanted to say thank you for not giving up. I’m still excitedly anticipating the Librem 5, am glad I backed the campaign, and I will wait as long as it takes.”

Thank you for advancing Purism SPC’s mission of a freer and more secure future.

Todd Weaver

Founder & CEO, Purism

4 Likes

Order date: October 6th 2017
Address confirmation email: September 20th 2021
Tracking email: September 30th 2021
Arrival date: October 4th 2021

A day short of 4 years. It seems pretty cool after a quick look. Should be fun setting it up.

13 Likes

Shameless re-post, but I’m excited!

order date: October 7, 2017
address/modem confirmation mail: September 27, 2021
tracking number mail: October 1, 2021
arrival date: October 5, 2021

TWO days short of 4 years.

9 Likes

For sale on ebay-Canada: https://www.ebay.ca/itm/133894881660?hash=item1f2cc1c17c:g:JloAAOSwf89hVve4#viTabs_0
(located in France)

Alternate listing on ebay-US (same seller): https://www.ebay.com/itm/133894881660?hash=item1f2cc1c17c:g:JloAAOSwf89hVve4

You’re selling yours amarok?

:rofl: No way! I’m just pointing interested forum members to what I saw on ebay, in case they’re waaaaaaaaaay down in the queue and want to get one sooner.

6 Likes

Heh. Knowing @amarok I think it’s safe to say it will be a cold day in hell before that particular device comes up for sale. :slight_smile:

3 Likes

I have received the tracking number today:

order date: October 7, 2017
address/modem confirmation mail: September 27, 2021
tracking number mail : October 6, 2021

6 Likes