Estimate your Librem 5 shipping

To add on this, we don’t know how many people have given up and canceled their orders/backing, that would also affect the real number of shipped devices.


The lead time for new orders is 52 weeks.

You should get yours in under 1 year if you are to believe their current lead time.

Yes, and those are the orders they initially estimated to be shipped in April and May 2021 having the CPUs already for them. But they only managed to shipped them in the last 2 months. And now I’m suspecting we will get another break (smallish… probably/hopefully) until the next production batch is done.

And their throughout seems to be the same as before the 6 month shipping break: about 500 phones /month, and since my estimate is in Q1-2022 I see no kind of acceleration in shipping. No wonder they choose to significantly increase the phone price.

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Ohh, I don’t think it is useful to speculate about future deliveries now. Way too many uncertainties. I was responding to whether shipment of 20 Oct 2017 orders meant that all 19 Oct 2017 orders have been delivered.

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Order: 2017-10-20
e-mail address confirmation: 2021-10-25
Shipped: 2021-11-16
Arrived: 2021-11-23
Region: Canada
Courier: DHL


@aaronjmorand, did you have to pay any import duty or any additional taxes?

Order: October 18, 2017
Address/modem email: October 25, 2021
Shipped: 11/16/2021
Received: 11/23/2021


Where are you guys checking order statuses ? is there a weblink ?

Sign into My Account in Purism’s Shop:


Bless you sir . Apparently I had made an order , canceled it then made a second order which still stands 2 days later . I dont remember that . weird .

It happened to me too. My credit card wouldn’t process, (Purism’s side), I had to contact support to resolve. My original order shows as canceled, even though it never actually processed.

Order: 2017-10-16
Shipped: 2021-11-26
Arrived: 2021-11-29
Region: USA


A reminder to my fellow table updaters - thank you for your continued efforts in updating the table, they’re very helpful to the community - the dates for the link labels are the ship dates, not the arrival dates. I’ve updated the table (cc @spaetz).

(Presumably this was chosen because arrival dates depend on how far one is away from Purism, and that’s not very interesting to measure?)

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I only ordered 18 months ago (5May2020), so I suppose I’ve got another three years to wait.

Hope not! :sweat_smile:
First delay was linked to fix tech problems (eg: battery too hot) so delay was caused by Purism, but now delay is linked to supply chain and chip production reductions, so delay is outside Purism. So it’d be fixed when deliveries will turn to be regulars

Lol. I would like to believe that’s true, but I don’t. The company has consistently shown, over the course of years, that they are either unable or unwilling to not only provide an estimate (of almost anything) but more, to even answer the simple question “okay, where are you with it?”

A student asking me for an extension but only provided as much information as purism has, I would fail. An employee I would fire, and maybe sue for fraud.

I really want open hardware and software. It would help if practically every organization who makes it wasn’t such a group of shitheads.

I skipped the fundraising round because I wanted to skip the uncertainty. When I bought the L5, it was an item in a store, and the only notification about delays they showed me was that each machine was custom assembled, so it would be several weeks. My L13 showed up in…3 weeks? I’m coming up on 78 for the phone, and they haven’t said a word to me. Just vague mass mailings that don’t even promise a product anymore, just “shipping estimates”.

They’re literally not even teasing the phone. They’re sending teaser emails about when they’ll be willing to show off time lines for assembling the hardware. Which I also don’t even believe, because they’ve never actually proven themselves trustworthy.

Honestly, I worry about the actual security of the laptop and hardware. They say it’s secure, but they told me I’d have my phone in a few weeks, so all I actually know is that I haven’t found any glaring security holes. Security is all about trust, and all I know about these folks is that they’re bullshit artists who are impossible to get ahold of once they have my money.


Ironically, if you had supported the campaign (and the Linux-on-mobile ideal) at the very beginning, you would likely already have your Librem 5 in hand, and at a cost of only $599…and with less cumulative disappointment.


Plus one!

I am seriously considering ditching any ties with Purism precisely on these grounds. Gosh, I trust all my personal data to their laptop and OS, and yet they are still bullshitting people with 90-day lead time for the L5 USA (which is “In Stock”) while my one has been awaiting shipment for more than 150 days now.

Next thing you know, there will be a new model of Librem 5. Maybe they’ll call it something like ‘Librem 5 USA Plus’. The new ‘Plus’ model will be advertised as less than a thirty day shipping time (sound familiar?). And those poor suckered who only have a Librem 5 USA? Well, it’s been a hundred and fifty days now already. Why not add another year or two to that number? Besides, there is no time or money to ship out all of those Librem 5 USA orders. Purism has already spent that money too. All efforts need to go in to those who order the newer ‘Plus’ model now. If they’ll do it with you, they’ll do it to you. As soon as Purism offered to put newer Librem 5 orders in front of older Librem 5 orders (the reason doesn’t matter), everyone involved should have called foul instead of paying more for the privilege of cutting in line. It’ll be interesting to see how long this scheme can continue before a government somewhere puts a stop to it.

Pine64 has announced and put out like 3 different phones, a couple tablets, and a laptop before purism put a phone out

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They have! At this point, I feel that resources like this are topical: