@Greendrake’s phone was significantly delayed. But it does not mean that new orders will be delayed in the same way. Purism apparently expects that they will be delivered in 90 days.
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If @Greendrake was told his phone would be delivered within approximately 90 days, and it’s been over 150, how is that not lying?
Intent.
If the intent is to deceive then lying.
If they’re just wrong that is different.
When someone answers a question and is wrong because they don’t know and had to estimate or guess that is much more frequently going to fall under the category of just being factually incorrect than lying/deception.
So without proof of purisms intent to deceive there is a lack of proof they are lying.
The frequency and quantity of times they are inaccurate would, however, be a very reasonable metric to question their competence when it comes to estimating timelines.
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" They recently funded $9,8 million.
https://wp.puri.sm/ir/convertible-note/ "
Well, in that case they should be willing to issue refunds then, right?
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They must have preordered the Librems 14 and Librems 5 for the delivery, according to this: https://puri.sm/posts/taking-stock-of-librem-14/.
If you believe that Purism can do no wrong, that would make sense. Only problem is that there are people who have had regular orders (I.e not preorders) and have cancelled their orders and requested a refund and have not received the refund for a long time. I haven’t waited that long for mine, but this is what Purism support told me when I asked them about how long it would take to get my cancelled order refunded:
“We can start the process immediately upon request, previously it would usually take 1-3 weeks, but for past few months we’re experiencing delays with refunds, so the process takes more time to complete (I’m afraid can’t discuss the reasons).”
That’s not sketch at all…
Indeed, it seems Purism has been in a bad financial situation recently, especially after the industry-wide problems with supply chain, and they might not have enough money to fulfill all refunds.
Let’s hope that short delivery time will help them to have more orders and enough funds for the refunds.
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Why is it apparent? The state of a mind is never apparent to an outside observer — it has to be inferred.
Intent is virtually always proved by inference from pieces of circumstantial evidence. Confessions are rarely made, and accurate mind-reading devices aren’t on the market yet.
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Weird that Purism is in a bad financial position…according to this webpage from Purism, they have received $9,811,000 in investments…
It’s not proven, it’s derived, and not always accurately.
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Nah. Law is not an exact science. In a courtroom, things are not derived; they are proved, and this never means proving with mathematical certainty.
In a civil case, “proving” means showing that one side’s version of events is at least slightly more possible than the other’s. This is called “preponderance of evidence” (or “balance of probabilities”, depending on where). So, if it can be shown that it is just more likely that Purism is lying than it is not, a civil case against Purism would be won.
In a criminal case the standard of proof is “beyond reasonable doubt”. Though this is much higher than the civil standard, it is still not the same as mathematical certainty.
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I just wrote above why:
OK, are we talking about the law’s usage of “lie,” or the dictionary’s? To put it another way, how do you define the intent as “in stock?”
Well, because, you know…Purism says the L5 USA is “in stock.”
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How do you know they are? Keep in mind this is just speculation from random people on the internet who don’t even know the facts, since Purism has not stated anything at all to corroborate that.
Of course, if people say it often enough and loud enough, it could eventually become self-fulfilling.
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Regarding my inquiry about the timeline for a refund, I was personally told by Purism support:
“We can start the process immediately upon request, previously it would usually take 1-3 weeks, but for past few months we’re experiencing delays with refunds, so the process takes more time to complete (I’m afraid can’t discuss the reasons).”
I have this email from Purism in my mailbox and would be happy to forward it to you. Can you give me one reason other than Purism being in a bad financial situation why Purism cannot give refunds in a prompt manner, and in fact did not even try to give me a definite timeline for my refund?
No, since, like you, I’m not in possession of the facts.
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I’m reading here that Purism raised over 9 miilion dollars?
Did they report that figure? It seems like a lot of money for such a niche company. Or is it a realistic figure? Would we even know if its realistic?
$9,811,000