Yes, we planned ahead with our Librem 5 manufacturing runs so they were timed with Chinese New Year in mind, so we had ample stock for us to perform final testing, customizations, and flashing in California.
And yes, while we of course perform testing throughout each stage of the manufacturing process, we do final testing in California. As we’ve discovered and publicized during our Birch batch, sometimes the final burn-in testing we perform when we prepare a particular device to ship can uncover problems that weren’t detected ahead of time.
The email I received talked about a screen protector and a USB-C hub in the store. I wrote to support that I can not find the USB-C hub in the store-where is it? I have not received an answer yet. Moreover, the store says “privacy screen protector”. It is unclear if it protects the privacy or the screen or both? Do you know?
Finally I do not trust DHL with customs. Do you know if USPS can be used? I hope support will answer to me before the 19/Feb deadline they gave me for ordering accessories with the phone.
Umm, https://shop.puri.sm/shop/privacy-screen-for-librem-5-evergreen/ is very sparse on details indeed :). I am not related to purism but in conversations I have understood that this is a foil glued to the screen that prevents anybody who does not view the screen from the front (90°) to seeing the screen contents (similar to what company work laptops often put on employee’s screen so that you can’t glean information when they sit next to you in the train/plane.
I have no idea on the tech specs of the dock though. Have you mailed back and asked them?
Update³: The phone has arrived today! The ~108€ tax & fees I have paid online to DHL. DHL has provided this option via SMS a couple of hours before delivery.
I have switched it on, made a software update played around a bit. Happy to explore some use cases over the next months.
It is large and heavy, sure - but it is also aesthetically pleasing. Thanks Purism for shifting the borders of what’s possible FOSS-wise in the mobile world.
Well the heavy it is because it has a pro big battery capacity. In the first days the L5 feels heavy, but after getting used to it it no longer feels heavy. Also that the heavy and wide is price to PAY for a phone truly free software where it respects our privacy and rights .
My order date is 18 Sep 2017. No tracking yet. So Purism missed one more promise for me. I will complain to support if I do not get a tracking on Monday. I feel very bad about this. I also ordered a second battery and openpgp card to give them some more money and help them.
I bought an OpenPGP card and an additional battery in the Purism‘s shop. They gave me by mail a magic token to be entered in the shop to avoid shipping costs and I entered my backer order number as comment; now I‘m waiting for my L5, ordered October 7, 2017.
Yes. I did this. When I was getting my shipping email for the phone, the process was that I had to create a second order and then they manually merged the two orders. From the sounds of it the process may have become more sophisticated in the intervening weeks. The end result is the same though.
Yesterday (2021-03-03) I got my phone! Custom processing was slow as they said they did not have a way to contact me: I wrote DHL why my item was on hold, they asked me to sign a couple of documents, and the following they I got it delivered in Italy. Custom fee + dhl processing was ~125euro