I’ve to say I find this and the delay on official communications unsettling.
I can understand your point of view not42. We are ourselves disappointed and struggling with this issue internally. We try to be has transparent as we can but we don’t want to communicate on some details before being sure about them. This is the exact root of the original problem. It is a tricky situation. The manufacturing chain is long (and far). The communication is difficult for a small team like ours (very busy and focus on technical stuff) and it takes time to get every details.
Please, be aware that we are so sorry for you guys (I am personally!), and that we try to be fair and transparent to everyone. Most of all, we try to avoid this kind of problems but it happens sometimes. We apologize!
As I said to my son after losing his football game : “This failure has just made you stronger.”
We keep fighting for our digital rights because this is what we want to do.
Thanks for your support!
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I haven’t seen any communications about this. What are the options for those of us who paid for (expecting) an i7 with our librem 13s?
I just received the email through now, very disappointing. I wish there was a clearer ETA on the i7 shipment option, at this stage I’m contemplating a refund.
Could you copy and paste the email you received please.
Yes, we sent that email to all existing Librem 13 orders (even those who purchased way before we announced we would be moving that model to i7… just to be sure nobody gets caught by surprise). It took a while for us to provide options that would make sense and keep people happy (we spent a whole week debating this and figuring out what could work best for customers).
It’s really a sad mistake on our part, where we thought we were getting i7’s, but had not increased the price in any way, the majority of orders had been i5’s, and we ended up getting only i5’s. If anyone is reading this: we’re ashamed enough about this already, no need to throw rocks.
The plan for now is to exhaust the stock of i5 Librem 13 (there’s only about 40 left) and begin re-making that same batch in a month (which would then take around six weeks, I think) with i7 all across (presuming that’s what everybody wants, although the i7 costs more). The higher cost is the reason why we provided the various options in that mail, and also the reason why we had to raise the base price this week in the store (note: the base price also seems much higher because one of the SSD options is now selected by default in the cart, instead of nothing being preselected).
For now I’m being careful about promises (like exact ETAs) until I can get further confirmation.
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Is the CPU upgradeable? Can I order the i5 and pop an i7 in at a later date?
I’ll just say simply here: no (unless you are expert with proper tools, in which case you wouldn’t have to ask this). 
Proper tools? Is the CPU upgradeable or soldered on?
bp2, it is soldered on so you cannot upgrade. However, you can already order a Librem13 core i7 (that should be available in august) .
Will the August revision include TPM, Heads? Any other features apart from the different CPU?
Sorry, I cannot answer that as it is not my area. Mladen should know more than me.
If the price increase is due to the addition of the i7 processor, then why did the Librem 15 price go up, when they were/are already slated to come with that procesor?
Actually, the price didn’t change. The base price was set without any hard drive by default. People had to choose their hard drive on the order/configuration page. This was leading to confusion and most people required at least one hard drive so we now select a default drive for the base configuration.
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If you set both hard drives to “None”, and look at the bottom for the price of the Librem 15, it will show as $1,800. The price that it was before (and the price that I paid for a unit without a hard drive) was $1,599; that’s bascially a $200 difference, which is not accounted for by simply adding a $200 hard drive by default.
I understand price increases; there’s nothing wrong with that. I’m just trying to figure out why the price went up by $200.
In case my previous reply wasn’t completely clear, if I purchased a Librem 15 three weeks ago, and added a 250GB SSD (either m.2 or SATA; it doesn’t matter), then I would have only paid $1,798. Now, for the same setup, I would be paying $1,999 dollars. Even taking into account that the hard drives are now added by default, there is still a $200 discrepancy between the two prices.
If it’s true that the price has really not gone up, then I’m not sure why there’s a difference here.
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Well, I may be wrong then. I am not in the sales department so I don’t have all details. I may have answered too fast. You should have a better answer from @mladen.
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Decided to stick with it and go for the i7 model. Looking forward to get my hands on it
Has anyone who opted to accept the i5 model gotten shipping confirmation yet?