Hi, I have a following principal issue with my Librem 13: When I push the switch on button, the right control light in the right upper corner ligths for a while and then switches off automatically. Nothintg else works, the screen is completely inactive. I also tried to connect it to the external monitor and nothing happened, it apparently didn’t send any signal to it. I charged to it to the full, tried to switch it on with and without the charging cable plugged in but it was always the same.
First, it started a week ago when I let the computer switched on without any activity and it got dark after a while. I thought it was just a screensaver but it was inactive. I tried to switched it on and off again but nothing worked. Suddenly, the next day it worked. It worked normally for a couple of day until the aforementioned happened.
Soon, it’s gonna be two years when I bought the computer so I still should have the right from guarantee, I guess. However, I am from Europe so it will take some time to send a computer to US - will the guarantee period be met if I manage to send it to Purism company within it?
Please, I need urgent help, it’s my only laptop!! Is there any chance to help it or it demands the principal repair?
Thank you very much and Merry Christmass!!