Mine developed the same hinge disconnection on the right like my previous one did (this one was a replacement they were great about sending). Again customer service was lovely about helping, but certain events have me in Thailand rather than the US and I don’t dare pursue their offer to replace this one at this time.
The post isn’t exactly running in a normal fashion…
I keep it open on my table and use my iPad out and about at all. When shipping returns to a norm and I’m somewhere I can have some trust in it, I’m sure we’ll arrange an exchange as offered. It works fine, just needs to be kept open. 