There’s a lengthy thread here that discusses the challenges that myself and other users have had: Librem 13 hinge and screws. Like others in the thread, I had what seemed like a disproportionately catastrophic breakage to the level of resistance in the metal hinge itself. The breakage occurred at the mount point with what I can only describe as a couple of tiny screws mounted into small plastic receivers. Disproportionately low quality assembly for an otherwise high quality laptop. I feel like a spurned lover! I love my laptop but it doesn’t love me back!
There are a few counterpoints made by some participants that the mount points MIGHT be sufficient but I feel that when I compare it with other laptops, like the HP I am using now due to my Librem breaking, the mounts are not equivalent. For example, the hinge assembly in the HP is a discrete single unit that runs continuously. Is this the right mode? Maybe yes, maybe no. But it certainly speaks of better attention to durability than my previous Librem.
I really, really want to use Purism for my phone, laptop, and more but I feel like some changes are in order to make that happen.