It was fine, but a few days ago when I come home to it, it was dead. No sign of life at all. No charging light. I could not turn it on at all. Any help?
Scroll down for the instructions for Evergreen.
Thank you for your reply. Tried that, no flashing red light at all.
If you remove the battery and plug the device to the charger, is there any light?
I am afraid not.
you could try the procrdure brought up by irvinewade first
If you have a laptop with a USB-C port could you connect the phone to the laptop, and show me the output of:
Also could you try to change the orientation of the charger cable?
Nothing, it wasn’t listed. I did try flipping the cable, or another cable.
When you ran
lsusb, did you found this line:
Bus 001 Device 010: ID 1d6b:0104 Linux Foundation Multifunction Composite Gadget
No, I am afraid not. Nothing like that.
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 014: ID 04ca:300d Lite-On Technology Corp. Atheros AR3012 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Can you contact us via email to: firstname.lastname@example.org with your order number and describing the steps you took so far in troubleshooting.