After 13 days of intermittently trying unsuccessfully to turn it on, charge it, and removing/replacing the battery, connecting to outlets, laptops, disengaging killswitches, etc., today, after taking the battery out for a few minutes, then putting it back in, and plugging the included charger into the outlet…
…it finally came back to life.
Charge is starting at 0%.
Gremlins, I guess?
P.S. I still haven’t heard from Support after their initial auto-acknowledgment assigning the ticket number.
P.P.S. Lots of lovely updates were waiting.