Messages not receiving

I am no longer receiving any text messages no matter what type…please help…I’m not very linux savvy…what code can I type in to check/fix this? TIA

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Oh dear. You’d need to provide more info to properly troubleshoot this - too many variables to know what could be going on. I suggest starting with a couple of older threads about similar situations and see if they might help or give clues (or rule stuff out). Take a look at:
I can no longer recieve sms messages and
Sometimes I don't receive the text messages and
Librem 5: can no longer receive SMS messages or calls and
Sending SMS messages stopped working - how to debug?

And: is everything else, like calling and mobile data working? Did something happen or did you install something?

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Thank you for responding…
calls receiving and sending fine
i can text out and it’s received
I just found out i can receive group chat texts

I cannot receive single texts from one person…but like I said I can send them.

no updates no changes…completely random.
ty

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when this happens to me, here’s what I type into the terminal to get all the text messages that have remained in memory:
sudo mmcli -m any --messaging-list-sms

Then the terminal will give you the number of the remaining text messages.

You can delete them by typing :
sudo mmcli -m any --messaging-delete-sms=(write here the number of the text to be deleted. 1 at a time)

I used to do that a lot. Now I delete them regularly and it never happens again. I always get my text messages now.

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thanks…here’s what it says…said it earlier when i tried the old messages on here…
We trust that you have received the usual lecture from the local system administrator. it usually boils down to these three things.

  1. respect the privacy of others.
  2. think before you type
  3. with great power comes great responsibility

what is this???

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then it says (sudo) password for purism:

i then attempt to type my phone password…won’t let me type numbers…

not sure what other password it is referring to… my account?

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By default, the user account password is 123456.

thank you… it’s weird…it won’t let me type anything when it asks for the password numbers or letters

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update:
i typed this code:

$ mmcli -m 0 --messaging-list-sms

the other codes didn’t seem to work…and it didn’t like “sudo” at alll…

I now have a list of messages…that I am guessing I need to delete? sigh…

so…I tried to delete…and I typed it without sudo, said to specify a modem, so i typed sudo and then it’s asking for a password… which it then won’t let me type anything…

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Do you realise that for security reasons it isn’t going to echo the password on the screen? Just type your password in blind and touch Enter.

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ok…it seems to be working… the only thing that varied from all the advice was the original code to pull up the stuck messages… that was different… appreciate your help

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I also have a problem with Chatty (…or maybe the modem) not sending sms text messages.
Long messages end up as “unknown” and never seem to get received by the receiving phone.
for example:

  1. I send a long sms message through chatty it has approx. 270 chacters (inc. spaces)
  2. $ mmcli --modem any --messageing-list-sms
    /org/freedesktop/ModemManager1/SMS/6 (unknown)

If I send approx. 150 characters, or less, then the message gets sent and is received by the receiving phone. and in step 2. above the output would appear as:
/org/freedesktop/ModemManager1/SMS/6 (sent)

Prior to a few months ago I could send as many characters as I wanted. I’ve been putting up with it, but its just really annoying now.

I installed modem-manager-gui and that appears to send long messages without any problems, so thats why I’m thinking its a chatty bug, or something.

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oops forgot to say:
librem 5 Byzantium
0.32.0-1pureos1~byz1
kernel; 6.6.0-1-librem5
chatty: 0.7.3
modem: BM818-E1

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Long SMS messages are by definition not SMS messages. Long messages get sent as MMS. (That is unavoidable within the entire mobile network, and not specific to the Librem 5.)

So you need to investigate your MMS config, which will inevitably be provider-specific i.e. depends on your country and who your provider is within that country. (It would help to find someone in your country using the same provider so that you can compare experience and config.)

For what it’s worth, the same applies to group messages. Group SMS mesages are by definition not SMS messages and get sent instead as MMS.

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Ah yes good point ! That didn’t cross my mind.
I’m in the UK and the provider is giffgaff, and according to a quick search here:

point 1. states “Make sure your MMS is no more than 300 KB” which is way longer than approx. 150 characters.

But I take your point, I’ll investigate further the MMS settings on the L5. I haven’t looked at them in more than a year or two as MMS picture messaging was intermittant and then just didn’t work at all, so I forgot all about taking pictures and texting them. I also can’t receive MMS pictures either.

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Update:
It appears that I can send “long” text messages through chatty, i.e. greater than approx. 150 characters, BUT ONLY if I switch to “3G only” in Settings > Mobile > Network Mode > “3G only”

If I switch to “4G only” then the “long” text message does not send and sits in the mmcli as ‘(unknown)’.

If I switch to “4G only” then send “short” text messages, less than 150 characters, they send ok.

Using modem-manager-gui I can send any length of text message in 3G or 4G and the text messages send ok.

So there must be something happening in chatty when 4G is selected. ?!?

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